People Operations Generalist

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Ready to make an impact with a dynamic, forward-thinking company?

As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

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Position Summary:

The People Operations Generalist provides internal support and partnership to business lines to deliver several critical human resources functions and workforce management, including but not limited to employee/labor relations, onboarding, training, performance management, employee experience, leave administration, workers compensation, and contributes to moderately complex aspects of projects. This work is generally independent, partners and collaborative across all levels of the organization.

Essential Functions:

• Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation

• Conducts and documents internal investigations, makes recommendations including review/approval of employee terminations

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

• Assist with the investigation and response to all legal demands and Federal/State charges

• Supports annual HR cycle deliverables to include performance management, merit and bonus awards, benefits enrollment, etc.

• Assist HRBP/Director in evaluating issues, patterns, and trends to provide proactive insights for HR solution and program designs i.e., training to address certain needs

• Partners with Payroll, HRIS, and Compensation and Benefits functions as needed to provide solutions for clients

• Conducts research and ensures compliance with all state and federal discrimination and employment regulations

• Completes and adjudicates ADA Interactive Reviews in partnership with HRBP

• Administers unemployment insurance processes, reviews liability reports, monitors program costs and recommends policy changes to the director of human resources

• Assist with developing and administrating of all company internal policies and procedures

• All other duties assigned.

Qualifications:

• Bachelor’s degree in Human Resources or a related field and/or equivalent work experience

• Prior experience supporting employees in multiple states preferred 

• Experience using applicant tracking systems, HRIS systems, social media and online job boards

• Minimum 2 years Human Resources generalist experience required

• Willingness to travel between local office locations and/or out of state

• work in a fast-moving, dynamic company culture and industry

• A friendly personality with a customer-service mindset

• Can thrive in an ambiguous environment with constant change

• Excellent customer service, teamwork and communication skills

• Excellent verbal and written communication skills

• Tech savvy; Excel, MS Office, Powerpoint proficiency required

• Results oriented, can-do mentality with exceptional attention to detail and organizational skills

• Must maintain high level of confidentiality and handle privileged information in a professional manner.

Closing Statement:

This brief summary is not an all-inclusive description of job duties.  Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.       

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.

• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.