Payment Operations Intern - Customer & Monetization

WE ARE THE HOME OF MUSIC

From a French tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.

Now listed at the #Euronext  #TechLeaders segment, growth is accelerating fueled by #Thepowerofmusic. Deezer is ideally positioned to play a key role in the continued development of the booming music streaming market. If you’re looking for an environment where you can grow and have an impact, this is the perfect time to join Deezer!

Our international and passionate teams are spreading the love for music, working to make Deezer the most personal and innovative music streaming service.

We believe music is about diversity & inclusion, multiculturalism and togetherness.

Ready to join the team? Listen: Join Us

We are looking for a person to join our Customer And Monetization Startup and more precisely the Payment team who tackles every B2C billing topic we have in the world! Within the Payment team, you will support our Payment Operation team on initiatives to challenge our payment methods available worldwide based on their performances but also on their cost. This role has a start date in January 2026. 

Our main missions are the following :

• Allow users to subscribe to Deezer with all existing payment methods 

• Ensure that recurring payments processing are working correctly

• Provide support to customer care team on payment issues

• Configure offers correctly according to company strategy

Deezer payment platform in figures : 

• 80k payments processed per day 

• Used in more than 200 countries in the world

• Handling more than 10 different payment methods

What you will do:

• Learn and understand the portfolio of payment methods we propose to users 

• Participate to catalog of offer management operations

• Assist the operation team in its day to day tasks on platform health maintenance

• Challenge team's process efficiency and propose improvements

• Assist the team in performance analysis and opportunities identification

This role is excellent for a person with:

• Currently enrolled in your last or having just graduated with a master’s degree

• High curiosity learning and understanding the payment cycle of customers in a subscription-based company

• Knowledge in SQL, Google Cloud Platform, Tableau.

• Analytical mindset and are not afraid to deal with tons of data.

• Proactive, organised, with an ability to synthesize in a written and oral way, and mainly curious ! 

• You are a true music lover 🎤🥁🎸

If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need.
If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou

• Regular Diversity & Inclusion internal and external talks

• Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+

• Multiple e-learnings and mandatory training sessions for all managers

• English and French courses for all, so that everyone can connect and feel included

Beyond benefits like health insurance, transportation, we offer you extra perks like:

• A Deezer premium family account for free

• Access to gym classes

• Deezer parties several times a year and drinks every thursday

• Allowance for sports, travelling and culture …

• Mental health and well-being support from Moka.Care

• Meal vouchers

• Great offices always located in dynamic and attractive districts, whether in Paris, London, Berlin or Sao Paulo!

• Hybrid remote work policy

If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here !