At Children’s Wisconsin, we believe kids deserve the best.
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
Join a team that makes every family feel supported from the moment they walk in.
Are you someone who loves helping people, staying organized, and being the friendly face others rely on? As a Patient Access Representative, you’ll play a key role in creating a positive experience for children and their families during some of their most important moments. Your work ensures that every patient is registered accurately and compassionately — setting the stage for excellent care.
💛 What You’ll DoWelcome patients and families with warmth, professionalism, and empathy.
Gather and verify demographic and insurance information with accuracy and care.
Complete patient registrations following established guidelines.
Help prevent billing delays by ensuring clean, error‑free accounts.
Maintain fast, precise data entry in a busy, fast‑moving environment.
Collaborate with a supportive team while also working independently.
Provide age‑appropriate service to the diverse patient population we serve.
High School Diploma, GED, or HSED.
At least 1 year of customer service experience.
Strong multitasking, organizational, and problem‑solving skills.
Comfort with computers, Microsoft Windows, and basic troubleshooting.
A calm, positive presence even on busy days.
A commitment to our mission, values, and the families we serve.
You’ll be part of a mission‑driven team that makes a real difference for children and families.
Every day brings new opportunities to help, support, and brighten someone’s experience.
You’ll grow your skills in a supportive environment that values teamwork and compassion.
Schedule
Monday, Thursday, and Friday 7:30am-4pm
Tuesday and Wednesday 8am-4:30pm
Rotation for Saturday mornings approximately every 6 weeks- 8am-12pm.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Skills Required
- High School Diploma, GED, or HSED
- At least 1 year of customer service experience
- Strong multitasking, organizational, and problem-solving skills
- Comfort with computers and basic troubleshooting
- A calm, positive presence even on busy days
- A commitment to the mission and values of the organization
What We Do
Children’s Wisconsin is the region’s only independent health care system dedicated solely to the health and well-being of children. We offer a wide range of care and support for children of all ages. Our services include medical care, dental care, child and family counseling, foster care, adoption, social services, child advocacy and injury prevention
