Partner Enablement Manager

SBS works with more than 1,500 banks, building societies and specialized finance providers across more than eighty countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients.

Role Overview

As Partner Enablement Manager, reporting to the Head of Partnerships and to be based in Tunis, you will play a pivotal role in turning partnerships across the globe into measurable business success. You will work closely with our Product, Services, and Sales Enablement teams to design and execute partner enablement programs that equip our ecosystem with the knowledge, tools, and confidence to succeed.

Your mission is to empower partners—whether commercial, delivery, or solution partners—to drive growth, accelerate adoption, and achieve our shared business goals. This is a highly visible and strategic role at the center of our partner-led revenue expansion.

Key Responsibilities

Enablement Program Development

• Design, launch, and continuously improve partner enablement programs, including training plans, documentation, assets, certifications
• Tailor enablement journeys adapted to different partner types (resellers, delivery partners, solution partners, strategic alliances)
• Collaborate with internal teams (Product, Services, Sales Enablement, Marketing) to deliver consistent and impactful partner resources

Partner Onboarding & Enablement

• Drive a seamless onboarding experience for new partners, ensuring they quickly gain the knowledge and tools to be successful.
• Coordinate training sessions, workshops, and webinars to partner sales and delivery teams.

Partner Performance Tracking & Continuous Improvement

• Define and monitor KPIs to measure partner readiness and program effectiveness (certifications achieved, pipeline generated, time-to-revenue).
• Gather feedback from partners and internal stakeholders to refine enablement initiatives.
• Share best practices across the partner ecosystem to elevate overall partner performance.

Qualifications & Profile

• Experience: Experience in B2B software, ideally in Partner Enablement, Channel/Alliances, Sales Enablement, or Customer Success roles.
• Channel expertise: Strong understanding of partner business models (resellers, integrators, service providers, alliances) and how to accelerate revenue through partnerships.
• Enablement skills: Proven ability to design and deliver transversal projects, ideally scalable enablement programs
• Communication: Excellent presentation, facilitation, and ability to simplify complex concepts for diverse audiences. Excellent ability to engage, align, and motivate stakeholders from operational teams to executive leadership.
• Project management & coordination: Strong organizational skills to plan, prioritize, and coordinate multiple enablement initiatives across internal teams and partner stakeholders. Ability to manage timelines, dependencies, and follow-through to execution.
• Tools: Familiarity with Salesforce would be a plus
• Languages: Fluent English is required; French strongly appreciated
• Mindset: Collaborative, result-oriented, and highly organized, with the ability to influence cross-functional teams and build strong relationships with partners.