Panel and Questionnaire Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Title & Location

Panel and Questionnaire Manager

London, Westgate (there is the option for this role to in Spain)

Role Description

This is an excellent opportunity for a passionate and logically minded candidate, who has a natural interest in FMCG sector to join a fast paced and innovative Global Operations team. This is an important role in our growing business, so we can support our key clients such as PepsiCo and Danone’s constantly evolving needs.

Our Usage Food and Drinks service is the market leading panel service from Kantar Worldpanel. It is the largest syndicated panel of its kind, collecting information from nationally representative samples in Germany, UK, Spain, Italy, Belgium, China, Saudi Arabia, South Africa, Brazil, Mexico, Australia, and India.

Key Responsibilities:

Lead, support and develop the Food and Drinks Questionnaire Team to deliver today and tomorrow

• To be an inspirational and empathic leader, encouraging individuals to be engaged in their work and the wider business vision.
• Support line reports with PDPs, objectives and developments as well carrying out performance reviews

Team management

• Organise workloads and schedules
• Build and maintain a strong “team” work ethic across the department, encouraging individuals to be engaged in their work and the wider business vision

Responsible for all Questionnaire enhancements

• Planning, Coordinating and Implementing Changes whilst collaborating closely with various collaborators to ensure we deliver to client’s needs
• Enhance our product and questionnaire system and assisting in any new country or product launches.

Owning relationship with Panel Partners and ensuring Panel important metrics are met

• Ensuring Fieldwork start and close on schedule, selecting sample for relevant projects

Assisting with Data Queries

• Investigate panel and data related queries

Key skills/experience:

• Strong people and communication skills
• Ability to lead multiple projects at once
• Strong computer skills with a good solid understanding of Excel
• Strong written and oral communication skills
• Strong numerical skills and ability to analyse data
• Previous experience (3-4 years) in project management / market research will be beneficial

Nice to have (but not essential)

• Knowledge of questionnaire scripting systems such as Confirmit, Dimensions, QMob, Tivian.
• Knowledge of working with Microsoft SQL Server Databases

What you’ll get from us

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Flexible benefits across health, wealth and lifestyle
• Extensive training and excellent scope for career development
• A collaborative and supportive work environment

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

#LI-HP1 #LI-Hybrid

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.