About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
The Impact You Will Make
This position is responsible for the day-to-day security operations in all of our offices. Some of these duties include: Daily camera and card reader audits to confirm functionality and identify/flag/assess irregular access attempts, new hire key card creation and distribution, vendor key cared creation and distribution, prompt key card deletion for terminations, managing the Security Zendesk queue, documentation of threat escalations (both with internal employees and external parties), coordinating our external security contractors, assist the Workplace Security Manager with project managing new device installations and policy/procedure development, reporting for Workplace Security metrics. Duties assigned and as needed by business.
Responsibilities:
Day-to-day Kastle management (Vendor)

• Daily card reader and camera audits
• Coordinate with Kastle on any issues that arise
• Access credential management- employees and vendors
• Keycard creation/deletion/suspension

Security Contractor Coordination:

• Coordinate external security contractor access and information for investigation documentation

Security Policy/Procedure:

• Assist the Security Manager in adopting new policies/procedures to enhance workplace security/safety
• Support our Workplace Security Manager in implementation and communications

Security Zendesk Queue:

• Daily review and management of incoming employee keycard requests
• Daily review and management of incoming new hire and termination notifications

Workplace Security Reporting:

• Daily in/out reports
• Access audit reports as requested
• Provide ad-hoc reports as needed for business needs
• Maintain spreadsheets and other documents for tracking purposes
• Assistance in creating new security spreadsheets as warranted
• Monthly reporting for GH Security and Zendesk Workplace metrics

Envoy:

• Train and support our Office Coordinators with the Envoy guest registration system
• Troubleshoot device or service issues

What You Bring to the Table

• Good verbal and written communication skills
• Good problem-solving and decision-making skills
• Strong organizational skills and ability to multitask
• Keen attention to detail, critical thinking and analysis skills
• Ability to work in close collaboration with others in a team environment
• Computer literacy and proficiency with common word processing and spreadsheet software(Google, Microsoft office)
• Use a variety of data analysis and organization tools
• Time management and ability to meet deadlines

And Of Course, Perks!

• PTO . Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
• Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
• MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.
• COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it's safe to return.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].