Dropbox
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San Francisco, CA

Workplace Manager - San Francisco at Dropbox (San Francisco, CA)

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Role Description
The San Francisco Workplace Manager will be responsible for managing the in-person Studio experience, fostering human connection and employee engagement by facilitating a consistent experience at Dropbox Studios and surrounding region. This will include overseeing daily operations (front desk, mailroom, culture, etc.), supporting building needs (facilities, storage, landlord engagement, etc), and serving as the primary liaison between cross-functional teams; ultimately providing a delightful and productive experience to our Dropboxers. 
Dropbox Studios will be collaborative spaces where employees gather for in-person team meetings, large group events, and community building. These spaces will be instrumental in how we drive community and culture every day in our Virtual First experience.
This role requires a deep industry knowledge and experience of Workplace Services in a corporate HQ setting; in addition, to the ability to effectively manage contracted services and personnel while adhering to budgetary requirements.  The candidate must be able to drive bold, creative and innovative solutions for the business, while also navigating ambiguity in fast-paced environment where things change quickly.  
Responsibilities
  • Manage Studio services operations and experience — including day to day operations, front desk operations, shipping & receiving services, and specialty spaces
  • Support serviced Studio offices remotely by partnering with onsite third party to provide daily operational support and answer inquiries
  • Support the Food & Beverage Program Manager for the SF Studio food services program including Little r operations, snack program, and coordination of onsite catering as needed
  • Support Experience & Events Team with in-person and virtual events 
  • Liaison with Community and Engagement Leads or Culture Captains and Ambassadors with executing initiatives for employee engagement at Studios and surrounding region   
  • Promote the Dropbox office, experience, culture and community in-person at the Dropbox Studio and virtually
  • Manage coordination, budget, POs, and contracts for associated service providers and services
  • Manage, respond, and resolve Studio related work orders in internal ticketing system 
  • Provide support to Head of Workplace Services and Facilities with facilities related projects and requests  
Requirements
  • 5+ years of Workplace Services experience
  • Experienced with team management, organizational and coaching skills
  • Solid understanding of office, facilities, budget, and vendor management
  • Experience with work ticketing and organization systems
  • Experienced technical literacy including Dropbox and Excel
  • Diplomatic team player able to foster relationships with contractors, stake holders and guests
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

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