JPMorgan Chase
Dallas-Fort Worth, TX

Workforce Strategy - Culture, Change & Engagement, VP at JPMorgan Chase (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description A key responsibility of the Workforce Strategy: Culture, Change & Engagement Program Manager, VP is to enable our people to deliver against their organization's ambitious multi-year agenda. The team works to strategize, design, build and implement initiatives that drive both organizations towards the future. It is imperative that we continuously monitor how change is being adopted across the organizations and use data to improve our change strategy.
We are looking for a VP to join this dynamic and ambitious team. This position will be working on one of the team's key strategic programs - Manager Excellence. Manager Excellence - a multi-year, firmwide initiative focused on the critical role of the people manager. The goal of this initiative is to drive stronger relationships within teams, especially between managers and their directs. Manager Excellence is rooted in clear expectations that will impact the whole management lifecycle from recruitment & onboarding to performance development & recognition. The role will have the opportunity to work on activities across the breath of the management lifecycle, driving high scale impact to the firm.
The role will be based in Plano. Travel may be required.
Key responsibilities will include:
  • In partnership with Program Lead, develop a strategic, multi-year Manager Excellence Roadmap which places customer experience at the forefront and translate needs into thoughtful strategy
  • Active management of stakeholder engagement plan, including co-ordination of the agenda and material for key strategy forums including monthly Manager Excellence Steering Committee, Digital Platform Services & Global Technology Leadership Team meetings etc.
  • Align and manage stakeholders on program priorities, delivery plans and calls to action in a highly matrixed environment
  • Work effectively in cross-functional teams (Firmwide Leads, Lines of Business, HR, Recruitment) to advance the Manager Excellence strategy and implement a range of creative solutions to reach key target audiences
  • Conduct a current state assessments, gap and root cause analysis on manager population in order to identify opportunities for development, prioritize offerings and offer targeted solutions to client base
  • Build and deliver engaging content and experiences that bring to life Manager Excellence and drive manager engagement across Global Technology and Digital Platform Services organizations

Skills Required
  • 6-10 years of organizational development and/or strategy / change management experience in a fast paced corporate environment
  • Experience in both analyzing business needs and designing, developing and evaluating training
  • Experience in multi-level content delivery and design to impact all aspects of the organization whilst retaining an engaging narrative that binds all groups together
  • Ability to partner across a large, global firm (e.g. across LOBs, regions, functions, levels)
  • Exceptional verbal and written communication skills
  • Proficient data analysis skills (quantitative and qualitative) and ability to identify themes/trends
  • Team-oriented, actively participating to foster a positive work environment with peers
  • Ability to deliver results accurately, quickly, and efficiently while adapting to shifting priorities
  • Ability to solve problems creatively and effectively
  • Strong work ethic, self-starter who is creative with a 'can-do' attitude
  • Must be proficient in MS Excel, PowerPoint and other Office applications - ability to build senior level presentations and materials

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
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Technology we use

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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