Job Description A key responsibility of the Workforce Strategy - Culture, Change & Engagement Program Manager, Associate is to enable our people to deliver against their organization's ambitious multi-year agenda. The team works to strategize, design, build and implement initiatives that drive both organizations towards the future. It is imperative that we continuously monitor how change is being adopted across the organizations and use data to improve our change strategy.
We are looking for a strong associate to join this dynamic and ambitious team. This position will be working on one of the team's key strategic programs - Manager Excellence. Manager Excellence - a multi-year initiative focused on the critical role of the people manager. The goal of this initiative is to drive stronger relationships within teams, especially between managers and their directs. Manager Excellence is rooted in clear expectations that will impact the whole management lifecycle from recruitment & onboarding to performance development & recognition. The role will have the opportunity to work on activities across the breath of the management lifecycle, driving high scale impact to the Global Technology & Digital Platform Services organizations.
The role will be based in Plano. Travel may be required.
Key responsibilities will include:

• Development of Manager Excellence workshop / activity content and resources in order to create engagement initiatives to drive interest, participation and adoption of Manager Excellence
• Development and ongoing management of the run book for 'New Managers', ranging from coordination of global sessions, leading orientation sessions, to development of key resources and activities to drive new manager engagement.
• Active management of stakeholder engagement plan, including co-ordination of the agenda and material for key strategy forums including monthly Manager Excellence Steering Committee, Digital Platform Services & Global Technology Leadership Team meetings etc.
• Align and manage stakeholders on program priorities, delivery plans and calls to action in a highly matrixed environment
• Development and management of a cohesive Manager Excellence reporting capability, tracking and analyzing stakeholder feedback in order to help formulate future enhancements
• Support the promotion and marketing of Manager Excellence initiatives and events across Global Technology & Digital Platform Services organization

Qualifications:

• Demonstrated experience in Technology consulting and/or strategy; preferably in Financial Services and/or Investment Banking
• Problem solving skills - Candidate must demonstrate the ability to identify key issues, gather and analyze data to support hypotheses and develop actionable recommendations
• Analytical skills - Candidate must be highly analytical with experience in collecting, analyzing, and synthesizing data from multiple sources using Excel
• Project management skills - Candidate must be able to manage multiple workstreams, create workable workstream plans and execute on such plans
• Client management skills - Candidate must demonstrate the ability to closely partner with senior managers and other stakeholders on projects
• Communications skills - Candidate must possess excellent written and oral executive-level communications skills
• An eye for clean and artful design and presentations
• Ability to solve problems creatively and effectively
• Strong work ethic, self-starter who is creative with a 'can-do' attitude
• Must be proficient in MS Excel, PowerPoint and other Office applications

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.