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Chewy
We're on a quest to help people connect through pets.
Miami, FL

Workday Reporting and Analytics Manager (Miami, FL)

| Miami, FL
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Our Opportunity:

Chewy.com is seeking a Workday Reporting and Analytics Manager. In this role, you will build capabilities for reporting and analytics within the Workday application, support the security framework to ensure appropriate access to data, and help deliver operational efficiencies through data quality, self-service adoption, and continuous improvement for Workday reporting and analytics initiatives. You will partner across cross-functional business teams, ensuring Chewy is leveraging data assets to the fullest. You will be recognized and engaged as a subject matter expert in Continuous Improvement and Operational Excellence for Workday business reporting & analytics.

In this role, you will ensure data integrity and process quality; deliver on reporting needs; manage the testing of processes to support new releases and implementations; provide application administration and security assignments; establish and maintain data audits and analysis and ensure completeness, timeliness, and accuracy of Workday data. This role will contribute to the development, testing, and deployment activities as part of the HR Data Operations team.

Current permanent U.S. work authorization is required.

The ideal location is within a commutable distance to one of our 4 Corp offices: Boston MA, Plantation FL, Minneapolis MN, Bellevue WA. Remote flexibility will be considered.

What you'll do:

  • Develop streamlined process for Workday report and data requests. Identify and implement improvements that optimize the intake, requirements gathering, data validation, data analysis, and output design processes. Recommend continuous improvement enhancements to the overall system to ensure highest level of service and support
  • Lead requirements gathering for design, development, and delivery of high-quality reports and dashboards in Workday and execute standard and ad-hoc reporting projects efficiently.
  • Evaluate all requests for change in reporting scope or requirements, development of user acceptance and deployment plans, coordination of training, and other necessary support
  • Establish, Implement, and own Data Audits and metrics to measure performance including speed and accuracy and identify and prioritize data improvement work
  • Apply appropriate data access through the assignment and removal of configured security roles in Workday
  • Within the Workday application, assess data sources to optimize quality and accuracy of reporting output. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business
  • Prepare standard and ad-hoc reports that provide insights and trends to support data quality, operational activities, and continuous improvements initiatives. Build, develop, and maintain repeatable, accurate, and credible metrics, dashboards, and reports, which will often require leading cross-functional efforts to build alignment and standardize definitions for Key Performance Indicators (KPIs), target goals, and how KPIs will be calculated, tracked and visualized
  • Develop self-sufficiency in end users through effective training, troubleshooting and user adoption education
  • Communicate complex concepts to non-technical business stakeholders across the entire analytic cycle, from question identification through results interpretation, and including communication about data integrity.
  • Develop data analytics & reporting program roadmap for the Workday application and lead, motivate and drive the data governance process and ensure standards and processes for master data are followed
  • Engage with Enterprise People Analytics, IT partners, HR project teams, Privacy/Legal and other teams to provide consultation and collaboration regarding Workday’s data assets and participate in audit, enterprise data governance and data privacy activities.
  • Develop long-term strategies for data management to establish, own, and keep data standards evergreen.
  • Utilize Workday reporting capabilities to support and facilitate monthly, quarterly, and annual business review sessions
  • Evaluate possible use cases is support of business case for Workday Prism.
  • Support the reporting assignment and appropriate security assignments for cyclical business processes such as Open Enrollment, Performance Management cycles, Compensation Planning, and all other ongoing programs and perform ad hoc analysis and other duties as assigned.
  • Ensure all reporting processes are followed as documented in Sarbanes-Oxley process narratives, process flows, and control matrices. Possess strong working knowledge of international data protection and privacy standards and regulations such as GDPR
  • Act as the workstream testing lead for bi-annual releases, projects, and issue resolution, working with business users, IT, vendors, and other support teams to define scope, plan the testing strategy for any system changes and enhancements. Identify testing framework, test scenarios, develop test scripts, and provide key support in User Acceptance Testing (UAT)
  • Develop and maintain awareness of both current and new functionality and engage regularly in Workday online Community, submit brainstorms, keeping HR leadership abreast of relevant information.
  • Provide hands-on Tier 2/3 operational support for security, testing and reporting issues, including complex questions and change requests using case management application
  • Participate in special projects with staff as directed and other duties assigned
  • Support and ensure individual members of the team have training and professional development opportunities

What you'll need:

  • 3-5 years of Workday experience or training. Must have experience with HCM system administration, security, and reporting. Experience across multiple Workday workstreams is a plus (HCM, Compensation, Talent, Benefits, etc.)Experience working with HR Case Management through ServiceNow desired.
  • Advanced skills with Microsoft Office suite (Excel, Visio, MS Project (or equivalent) and PowerPoint)
  • Strong statistical, analytical, and problem-solving skills required and HR functional experience preferred
  • Strong verbal and written communication skills to interact with functional and IT clients
  • Ability to work effectively in a fast-paced environment and handle daily planned and unplanned operational activities
  • Demonstrated skill in attention to detail and accuracy with data
  • Ability to manage and prioritize multiple tasks and projects efficiently and effectively irrespective of complexity level
  • Self-starter with proven ability to work within a team-oriented environment
  • Bachelor’s degree in Computer Science, Human Resources, Information Systems, Data Science, Business Administration or related field or equivalent experience
  • Position may require travel

#LI-TC

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]


If you have a question regarding your application, please contact [email protected]


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.


To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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