Pennymac
Pennymac has the mindset and agility of a startup, with the power and backing of a large public company.
Los Angeles, CA

VP, IT Systems Management (Jira) at Pennymac

| Los Angeles, CA
Sorry, this job was removed at 4:03 p.m. (CST) on Friday, April 1, 2022
Find out who's hiring in Los Angeles, CA.
See all Operations jobs in Los Angeles, CA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Overview
Responsible for the technical ownership of key IT service delivery and project management tools including Jira, Smartsheets, and Clarizen. Manage the teams and personnel supporting the tools to ensure proper work prioritization and drive on-time delivery. Serve as a key leader in ensuring IT tools teams work in close collaboration with customers to understand their requirements and timeline constraints. Develop an annual roadmap and strategy for each tool, which may include optimizing the tools suite to simplify service management and project delivery.
Job Description
  • Partner with senior leadership to develop yearly roadmaps for IT Service delivery and Project Management tools
  • Manage the development, roll-out, and support of custom solutions
  • Communicate and perform change management in the deployment of new tools and features
  • Ensure proper security standards are implemented for all tools
  • Set and manage goals/milestones for tools team members to help drive results
  • Create and lead a comprehensive integration and consolidation strategy for all tools used by IT
  • Maintain awareness of the availability of new tools to better support internal processes
  • Provide automation strategies where applicable for each tool
  • Coordinate contracts between our internal contracts team and our tool vendors to ensure we have the correct plans in place
  • Lead the tools team to create and deploy status dashboard views and make them available to all users
  • Work closely with the internal audit team to identify and enforce user access requirements for each tool
  • Ensure application and system administration tasks are performed, including licensing, data backups, and scheduled jobs.
  • Research and implement the best industry standards, methods, and techniques
  • Maintain compliance with all company policies related to each tool and application
  • Demonstrate behaviors in alignment with the organization's desired culture and values
  • Perform other related duties as required and assigned
Ideal Candidate will have the following:
  • 5+ years' experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes is required.
  • Ability to write custom JQL (Jira Query Language)
  • Ability to construct custom dashboards using various filter types in JIRA, a must
  • Strong analytical skills
  • Must be able to work and thrive in a dynamic agile environment
  • Must have a strong work ethic with good time management skills
  • Excellent verbal and written communication skills
  • An understanding of Cloud Computing technologies
  • Knowledge and experience working on Windows, Linux, and Mac OSX
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • AWS Cloud ServicesLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • TableauAnalytics
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • GitLabManagement
    • SalesforceCRM
Previous
Next

What are Pennymac Perks + Benefits

Pennymac Benefits Overview

Pennymac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Pennymac

What are some social events your company does?

Our Tech team has great events, including casino & trivia nights, virtual happy hours, gaming - we’ve even sponsored a video game tournament against our industry competitors! We’re nationally disbursed, but regardless of where people live, we’re all part of one interactive, linked community, and it’s easy to find others who share your interests.

Juan

Senior Developer, Production

How do you collaborate with other teams in the company?

The culture at Pennymac has cultivated a great sense of teamwork in which we all succeed, fail, and learn together. We collaborate in many ways - from video calls to morning coffee hours, ad hoc huddles, email, chat, and sometimes while playing ping pong or pool in the cafeteria. Everyone is encouraged to work together to accomplish a common goal.

Mandy

Vice President, IT Program Management

How has your career grown since starting at the company?

My time at Pennymac has rocketed my career as a software dev. In two years I went from having no professional coding background to managing three applications in production, managing two direct staff and contributing to open-source libraries. My time has given me the experience and skills to successfully create new tech products that make money.

John

Assistant Vice President, Application Development

How do your team's ideas influence the company's direction?

As a company, we're one very cohesive, supportive team with various areas of expertise. It's like a potluck - everyone brings something different, but it all comes together perfectly. Company management believes in us, trusts us, and invests in us. That provides the opportunity to build positive outcomes for our business and our customers.

Nick

Managing Director, Technology Infrastructure

What are some things you learned at the company?

Our team constantly works to better itself by delivering software on time without shortcuts or compromising quality. At Pennymac, I have the opportunity to own many critical day-to-day database operations. I've had the flexibility to be innovative, which has allowed me to grow as a developer.

Pavan

Senior Developer, Database

More Jobs at Pennymac