Movable Ink
Remote

VP, Business Operations

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Customers don’t experience data, they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve its global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

Movable Ink is looking for a VP of Business Operations to leverage data, business acumen and executive influence to identify and drive strategic initiatives as the voice of the CEO/CFO. This role will cut across the organization and engage executives, leadership, and front line business owners to ensure Movable Ink achieves key growth milestones in an efficient and cost effective way. Through business knowledge, insight and trust, they will shape the decisions of executives and front line managers to scale the organization at a pace to achieve a sustainable exit velocity. 

This role will report to our CFO.

Responsibilities:

  • Partner with existing Movable Ink teams to drive efficiencies and improvements as we grow and scale, globally. Successfully navigate relationships with senior leadership to influence, negotiate and execute on initiatives that currently exist and identify new opportunities for improvement.
  • Leverage metrics to assess and drive key go to market initiatives and evaluate these initiatives from the perspective of the CEO and CFO. Identify alternatives and levers that will allow us to maximize the potential success of the efforts. 
  • Work with go-to-market leadership to understand and map out the requirements to scale the organization over time, including but not limited to large-scale projects like pricing. Then, work with them to implement, monitor and modify as the business evolves. Evaluate total company trade-offs and priorities to facilitate faster decision making.
  • Provide strategic guidance, insight and leadership in the evolution of initiatives as we continue to scale. This could include sellable opportunities, new channels and products, client support models all while optimizing for financial viability, retention and customer satisfaction.
  • Work with the Recruiting team and reporting resources to define, quantify and report the recruiting pipeline for key roles. Identify points of failure, propose and execute remedies to accelerate ameliorate hiring challenges.
  • Build relationships and lean on the larger FinOps and G&A teams for support when it comes to FP&A, pricing, sellable opportunities, people and recruiting data, client data, etc.

Qualifications:

  • Prior experience in management consulting, strategic project management and/or investment banking
  • Unparalleled skills in communication, negotiation, consensus-building and relationship building across all levels of an organization, but especially senior go-to-market leadership
  • Ability to make decisions derived from data and the ability to live with those decisions and iterate based off feedback. 
  • The ability to operate in ambiguity with ever-changing priorities within a rapidly-growing, global organization
  • Comfort in pushing back on all levels of business stakeholders and acting as an escalation point 
  • Proven experience in overcoming business bottlenecks by identifying road blocks and inefficiencies and rolling our systems, projects and process which alleviates those bottlenecks
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What are Movable Ink Perks + Benefits

Movable Ink Benefits Overview

One of the best things about working at Movable Ink is the amazing company culture we have! We are very proud to say we’ve been named one of Inc. Magazine’s Best Workplaces (2022, 2021, 2020, and 2019) and Built In’s “Best Places to Work” (2022, 2021, 2020, 2019, and 2018).

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with SEO Scholars for our summer internship program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Personal development training

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