VP, Business Operations at Movable Ink (Remote)

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Customers don’t experience data, they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve its global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

Movable Ink is looking for a VP of Business Operations to leverage data, business acumen and executive influence to identify and drive strategic initiatives as the voice of the CEO/CFO. This role will cut across the organization and engage executives, leadership, and front line business owners to ensure Movable Ink achieves key growth milestones in an efficient and cost effective way. Through business knowledge, insight and trust, they will shape the decisions of executives and front line managers to scale the organization at a pace to achieve a sustainable exit velocity. 

This role will report to our CFO.

Responsibilities:

  • Partner with existing Movable Ink teams to drive efficiencies and improvements as we grow and scale, globally. Successfully navigate relationships with senior leadership to influence, negotiate and execute on initiatives that currently exist and identify new opportunities for improvement.
  • Leverage metrics to assess and drive key go to market initiatives and evaluate these initiatives from the perspective of the CEO and CFO. Identify alternatives and levers that will allow us to maximize the potential success of the efforts. 
  • Work with go-to-market leadership to understand and map out the requirements to scale the organization over time, including but not limited to large-scale projects like pricing. Then, work with them to implement, monitor and modify as the business evolves. Evaluate total company trade-offs and priorities to facilitate faster decision making.
  • Provide strategic guidance, insight and leadership in the evolution of initiatives as we continue to scale. This could include sellable opportunities, new channels and products, client support models all while optimizing for financial viability, retention and customer satisfaction.
  • Work with the Recruiting team and reporting resources to define, quantify and report the recruiting pipeline for key roles. Identify points of failure, propose and execute remedies to accelerate ameliorate hiring challenges.
  • Build relationships and lean on the larger FinOps and G&A teams for support when it comes to FP&A, pricing, sellable opportunities, people and recruiting data, client data, etc.

Qualifications:

  • Prior experience in management consulting, strategic project management and/or investment banking
  • Unparalleled skills in communication, negotiation, consensus-building and relationship building across all levels of an organization, but especially senior go-to-market leadership
  • Ability to make decisions derived from data and the ability to live with those decisions and iterate based off feedback. 
  • The ability to operate in ambiguity with ever-changing priorities within a rapidly-growing, global organization
  • Comfort in pushing back on all levels of business stakeholders and acting as an escalation point 
  • Proven experience in overcoming business bottlenecks by identifying road blocks and inefficiencies and rolling our systems, projects and process which alleviates those bottlenecks
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Technology we use

  • Engineering
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An Insider's view of Movable Ink

What’s the vibe like in the office?

"Work hard, play hard" is a great way to describe the Movable Ink vibe. It's inspiring to be part of a team that is so committed, yet fun and exciting. Being at a place that is able to challenge you, but also make coming to work so easy is truly a gift, and Movable Ink is able to achieve that on a daily basis.

Tristan

Learning & Development Specialist

How do you collaborate with other teams in the company?

The CX team is lucky to work w/ many others at our company! Day to day, I partner with our Sales reps, who helps us w/ account planning, strategy & growth opps for our clients. I also lean on the Solutions team to increase app sophistication. The Client Strategy team also supports the CX org by sharing vertical best practices & discovery tactics.

Noomie

Client Experience Manager

What are some social events your company does?

Movable Ink does a plethora of social events geared for employees and the community. Every month there seem to be more than a dozen events that bring together employees and parts of the outside community. Anything and everything along the lines of a cocktail competition to seasonal sport leagues are fair game for a Movable event.

Addiel

Information Security & Compliance Coordinator

What are Movable Ink Perks + Benefits

Movable Ink Benefits Overview

One of the best things about working at Movable Ink is the amazing company culture we have! We are very proud to say we were recently named one of Inc. Magazine’s Best Workplaces of 2019! https://movableink.com/blog/inc-best-places-to-work-2019/

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

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