Spectrum
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Vertical Voice, Managed Services Specialist - Spectrum Enterprise

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At a glance:

  • Are you a client-focused telecommunication Voice expert talented in driving sales to existing and prospective clients?
  • Can you commit to a position highlighting how Spectrum Enterprise products can satisfy the growing and complex communication needs of strategic clients?
  • Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?


Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Strategic Managed Services Specialist for Voice, you increase sales for the Spectrum Enterprise Voice services by growing market share and driving product penetration rates. You excel at selling to existing and prospective strategic clients using consultative sales techniques. You focus on highlighting how our Voice solutions solves complex client communication needs. You partner with local Sales teams to successfully define and execute team-based selling strategies. You are passionate about educating clients with face-to-face meetings and creating enticing proposals that motivate them to share in your enthusiasm for Spectrum Enterprise products.
You combine your technical expertise with an understanding of each client's current and future needs to outline solutions for their immediate issues readying them for upsell and renewal opportunities. This is a complementary role to the Direct Sales and Sales Engineering teams and receives sales quota retirement for targeted products. You thrive in an office environment and feel comfortable traveling to manage accounts within a specified footprint. You report directly to the Manager of Voice MSS Vertical for goals, guidance and assistance.
Position benefits:

  • Competitive salary with sales incentives.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on spectrum services where available.


What you will do:

  • Be an impactful member of the Strategic Managed Services Sales team by meeting or exceeding monthly sales and revenue goals selling Voice solutions.
  • Drive sales of the Voice product set by serving as an experienced, focused, performance-driven regional brand ambassador.
  • Enhance the available products by partnering with Product teams in the development and advancement of service attributes.
  • Increase the Spectrum Enterprise sales footprint by leveraging in-depth experience to identify target markets, industries and contacts across assigned territories.
  • Self-generate leads through networking, cold calling, premise visits and industry events remaining cognizant of new and upsell opportunities.
  • Exceed sales goals by developing and implementing sales plans for an assigned territory while positioning themselves as the solution expert for Unified Communications.
  • Entice C-level executives and business owners by leading face-to-face consultative meetings and highlighting product features, attributes and demonstrations using a polished presentation style.
  • Partner with Account Executives, Account Management, Sales Engineering and Marketing to develop and execute team selling strategies.
  • Solidify sales by conducting contract negotiations and conversations with C-level executives and business owners.
  • Maintain an accurate sales database to report sales activity and client information.
  • Develop key sales skills by attending sales meetings and participating in training sessions.
  • Perform additional duties related to the position as assigned.


Required keys for success:

  • Two or more years of experience in premise-based sales of Voice solutions.
  • Five or more years of telecommunication business-to-business (B2B) experience.
  • Expert understanding of Managed Service Solutions, specifically Voice.
  • Track record of presenting to C-suite executives, such as Chief Information Officer (CIO) and Chief Technical Officer (CTO) and business owners, with the ability to develop client-centric solutions and proposals.
  • Proven experience as a top sales performer and closer, exceeding revenue quota.
  • Skilled in quickly conducting consultative analysis and providing recommendations.
  • Collaborative team member with the ability to multitask and manage change.
  • Familiar with Salesforce or other client relationship management (CRM) and billing systems.
  • Extensive knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Coachable with an entrepreneurial spirit and the ability to work independently.
  • Valid driver's license, a safe driving record and availability to travel.
  • Effective written and spoken English communication skills with all levels of an organization.


Your education:

  • Bachelor's degree in a business-related field or an equivalent combination of education, training and experience (required).
  • Industry recognized applicable certifications, such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Avaya Certified Solution Specialist (ACSS), Avaya Certified Design Specialist (ACDS), Anaya Professional Design Specialist (APDS), Avaya Professional Sales Specialist (APSS) or Convergence Technologies Professional (CTP) (preferred).

SEN326 299925-6 299925BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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