US Workplace Operations Manager at Cisco Meraki

| San Francisco, CA
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Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multifaceted data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous.

We are looking for a thoughtful, strategic workplace leader with solid experience in complex, corporate space planning, organizational change, and office safety. The ideal candidate will be a thoughtful people leader who will guide and support our facilities teams to build out a robust strategy that brings our employees back to work in the office in a hybrid and flexible environment. This is a great opportunity for you if you are motivated to continue to make operations better in an organization that is scaling for growth!

Are you ready to drive impact by leading our US office operations teams in Chicago, San Francisco, and San Jose? Read on!

What you'll do:
  • Lead a collaborative process across the business and facilities teams to return employees back to the office in a phased approach. 
  • Design operational and space planning strategies for supporting a hybrid workplace  
  • Collaborate with Cisco H&S and Business Resiliency, ensuring employee safety compliance
  • Develop strategy and tools for modeling long term headcount growth
  • Ensure that all virtual employee support systems are driving efficiency and effectiveness
  • Collaborate with corporate security on office reception and physical security programs
  • Manage office operations and technology projects while ensuring minimum disruption to employees
  • Make data driven recommendations and build documentation
  • Improve and develop systems for managing office supplies, furniture, equipment, particularly with a focus on safety
  • Provide leadership QBRs on team projects, metrics, performance 
  • Work to improve diversity, inclusion, accessibility, and overall employee support through our operations
What skills and experience you possess:
  • 5-10 years of experience leading workplace operations teams, preferably in Tech
  • Experience leading, developing and mentoring large teams
  • Strong experience with space planning, office moves and growth modeling
  • Experience delivering corporate workplace safety and compliance, particularly around Covid compliance
  • Strong communication and presentation skills
  • Experience scaling-up systems and processes in a fast-growing company
  • Proven experience managing large scale projects ($100K+)
  • Knowledge of building infrastructure and systems: network, electrical, plumbing, HVAC
  • Bachelor’s degree preferred
Who you are:
  • You enjoy building highly effective relationships with leaders, employees, partners
  • Someone who is highly organized and detail-oriented
  • You have a strong change management approach to operations
  • You enjoy working collaboratively across multiple organizations to align on strategy

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.


****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Network Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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