Are you an experienced, passionate pioneer in technology? An industry solutions professionalwho wants to work in a collaborativeenvironment.As an experienced Corporate Apps + Operations - EBS WMS Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you'll do/Responsibilities

Engagement involves setting up managed services across application, infrastructure, network, and service desk. The scope of the work includes L1 and L2 support. This project is for a large distributor in the United States.

The Team

The Enterprise Operations as a Service Offering addresses our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.

Qualifications

Required

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• At least 3 years of experience in Warehouse Management domain preferably in Manhattan WMOS application support.
• Should have experience in configuration and support of Manhattan WMS.
• Should have experience working in various inbound and outbound functionalities of Manhattan WMS.
• Experience in providing L1 &L2 support of Manhattan WMOS application running in Client's distribution Centers.
• Experience working with SQL and any Ticket system.
• Should proactively lead crisis calls and ensure rapid closure of all priority issues.
• Should be able to guide the offshore team to address critical complex production issues.
• Co-ordinate with client and end-users to provide end to end solutions for the production incidents.
• Experience supporting products in production using observability and alerting.
• Basic domain knowledge in Supply Chain space.
• Strong Analytical skills.
• Excellent client facing and communication skills
• Comfortable working in a fast-paced, service -oriented environment.
• Experience and desire to work in a Global delivery environment.
• Previous experience on working in onsite and offshore coordination
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.