Underwriter Specialist(Aging Services) at CNA

| Chicago, IL
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Position Summary
The Underwriter is responsible for using technical, sales and analytical skills to provide insurance solutions that help CNA's customers manage risk. The Underwriter will have a thorough understanding of CNA's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.
The Underwriter is responsible for the profitable growth of an assigned book of business, utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations. The preferred location for this position is Illinois, St. Louis or Kansas City. The position will report to the Territory Leader and is responsible for an Aging Services book of business.
Essential Duties and Responsibilities
1. Underwriting Expertise
  • Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA's guidelines and standards
  • Special projects that may involve research, development and collaboration with various disciplines
  • Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
  • Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed
  • Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
  • Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
  • Keeps current on state/territory issues, regulations and trends
  • Mentors and guides less experienced underwriters and assists in the development of underwriting training

2. Portfolio Management
  • Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk.
  • Support field branches to help with large complex accounts, unique structures, and underwriting vacancy's
  • Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
  • Prioritizes time and resources to effectively manage and optimize producer performance
  • Operates with an Enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segments
  • Demonstrates in-depth knowledge of CNA's products and appetite while clearly communicating CNA's position at the point of sale

3. Sales & Distribution Management
  • Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
  • Develops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed results
  • Develops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growth
  • Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer
  • Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer
  • Travel as required (average of 10 visit a month)
  • Other duties may be assigned

Driven by our commitment to our customers, CNA's winning behaviors (externally focused, accountable, collaborative, innovative, and continuously learning) distinguish us from our competitors. CNA employees exemplify these behaviors in all responsibilities and interactions.
Knowledge, Skills and Abilities
  • Ability to deal with ambiguous situations and issues with the flexibility to adapt to change
  • Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
  • Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
  • Ability to uncover customer needs, position specific solutions, handle objections and close deals
  • Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority
  • Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects

About CNA
Owned by Loews Corporation, CNA is one of the country's largest writers of commercial insurance, providing protection to more than 1 million businesses and professionals in the U.S. and internationally. We offer unique expertise for the businesses and industries we serve, providing quality products and dependable services that help prevent and minimize loss. Our focus on providing solutions and inspiring trust differentiates us from other companies and supports long-term relationships. Our commitment to diversity enables us to serve a broad range of customers while supporting our communities through charitable contributions and employee volunteerism.
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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
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