Pennymac has the mindset and agility of a startup, with the power and backing of a large public company.
Raleigh-Durham, NC

UAT Lead at Pennymac

| Raleigh-Durham, NC
Sorry, this job was removed at 7:03 a.m. (CST) on Wednesday, March 9, 2022
Find out who's hiring in Raleigh, NC.
See all Operations jobs in Raleigh, NC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Responsible for driving User Acceptance Testing (UAT) efforts to ensure key business processes and UAT deliverables for complex projects or programs are tested and approved prior to production release while following established standard methodologies. Responsible for the alignment of UAT resources for the completion of UAT planning and estimating activities, requirements review, test case creation and execution, and defect tracking and testing while communicating and maintaining UAT status, issues, and risks. Partner with business partners, project teams, and other key stakeholders across the organization to ensure alignment of testing efforts and subsequent approval of testing results. Participate in continuous improvement activities to ensure UAT processes are streamlined and effective to drive the team forward efficiently.
Job Description
  • Plan, coordinate, and supervise UAT test design and execution in collaboration with key project resources.
  • Review UAT test plans and test cases and establish expectations from Test Case writing to test case execution.
  • Manage, direct and coordinate the daily activities of the UAT team.
  • Perform sophisticated root cause analysis on complex code issues/bugs, and collaborate with the development team on possible resolution. May make recommendations based on analysis.
  • Develop and maintain solid partnerships with project managers, business and IT leads, and other key stakeholders.
  • Manage and train UAT team in all aspects of the project lifecycle from initiation to closing, to ensure that the technical solution meets business needs
  • Develop and motivate staff to maximize full potential and ensure the mission readiness of all team members
  • Collaborate with business and information technology stakeholders facilitating the selection of solution alternatives for implementation
  • Suggest and implement recommendations on efficiency improvements where applicable
  • Assist business stakeholders in operational readiness activities, including impact analysis and documentation of process changes
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
    • Degree in Computer Science, Information Systems or related field, or equivalent work experience
    • Experience leading and mentoring UAT professionals
    • Experience in experience in agile testing techniques and methods
    • Experience managing multiple programs or projects with a high degree of complexity and scope
    • Understanding of leading practices in business analysis, project management and process improvement
    • Data Management experience and database knowledge preferred
    • Prefer sufficient knowledge of software systems to understand and specify user's needs
    • Must be Proficient at Microsoft Office and Jira
    • Ability to multi-task in a fast-paced environment. Demonstrable ability to successfully plan, coordinate, and execute - tactically and strategically.
    • Excellent critical thinking, problem solving and mathematical skills, and sound judgment
    • Financial Services and, if possible, mortgage industry experience preferred
    • Working experience in AWS, ALM, ALM Octane, New Relic, Zephyr, Lucid Charts, PostgreSQL, Postman would be a Plus.
See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • AWS Cloud ServicesLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • TableauAnalytics
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • GitLabManagement
    • SalesforceCRM

What are Pennymac Perks + Benefits

Pennymac Benefits Overview

Pennymac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Pennymac

What are some social events your company does?

Our Tech team has great events, including casino & trivia nights, virtual happy hours, gaming - we’ve even sponsored a video game tournament against our industry competitors! We’re nationally disbursed, but regardless of where people live, we’re all part of one interactive, linked community, and it’s easy to find others who share your interests.


Senior Developer, Production

How do you collaborate with other teams in the company?

The culture at Pennymac has cultivated a great sense of teamwork in which we all succeed, fail, and learn together. We collaborate in many ways - from video calls to morning coffee hours, ad hoc huddles, email, chat, and sometimes while playing ping pong or pool in the cafeteria. Everyone is encouraged to work together to accomplish a common goal.


Vice President, IT Program Management

How has your career grown since starting at the company?

My time at Pennymac has rocketed my career as a software dev. In two years I went from having no professional coding background to managing three applications in production, managing two direct staff and contributing to open-source libraries. My time has given me the experience and skills to successfully create new tech products that make money.


Assistant Vice President, Application Development

How do your team's ideas influence the company's direction?

As a company, we're one very cohesive, supportive team with various areas of expertise. It's like a potluck - everyone brings something different, but it all comes together perfectly. Company management believes in us, trusts us, and invests in us. That provides the opportunity to build positive outcomes for our business and our customers.


Managing Director, Technology Infrastructure

What are some things you learned at the company?

Our team constantly works to better itself by delivering software on time without shortcuts or compromising quality. At Pennymac, I have the opportunity to own many critical day-to-day database operations. I've had the flexibility to be innovative, which has allowed me to grow as a developer.


Senior Developer, Database

More Jobs at Pennymac