Principal - Organization Change Management, Infosys Consulting (T&O Practice)

Infosys is seeking a Principal Consultant with Organization Change Management, Communications and/or Learning experience within several of our focus industries.
TALENT & ORGANIZATION PRINCIPAL ROLE
Responsibilities include, but are not limited to:
Lead, design, and drive delivery of Organizational Change Management (OCM) services. The successful applicant will have experience developing and implementing change management programs that mitigate the risks associated with process and technology changes in order to ensure business continuity and value realization. Applicant should have experience with solutions including but not limited to OCM strategies and plans, communications, stakeholder engagement, leadership alignment, job and organizational design, HR policy alignment, change impact assessments, business readiness planning and assessments, and culture change.

The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:

• ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft)
• Major package software implementations (e.g., SFDC, MS Dynamics)
• Collaboration initiatives (SharePoint or other collaboration platforms)
• Digital commerce implementations/transformations
• Agile, cloud, AI and automation initiatives
• Shared services, outsourcing, and managed services programs
• MA&D transformations and large-scale restructuring initiatives
• Candidates should also be able to support sales and business development activities; sales experience is a plus.

Responsibilities:

• Lead, design and drive an organizational change management program on one or more concurrent large-scale business transformation engagements.
• Assist with management of client interactions and expectations; demonstrate subject matter expertise, address client needs, provide value propositions.
• Project-manage OCM work; manage resources, deliverables, timelines, and budgets; report status, risks and issues.
• Manage individuals and teams; track and direct performance against objectives, create an atmosphere of trust and collaboration, and encourage improvement and innovation.

• Serve as liaison between client, project team, development team, and other partners; Provide quality assurance and oversight to multiple consultants on your teams.
• Utilize organizational change management experience to identify complex client issues, broaden client relationships and develop a reputation as a thought leader.
• Work with pursuit teams to sell organizational change management services either on a standalone basis or as part of large technology-enabled transformation programs.
• Continue to develop and enhance Infosys' thought leadership and IP (points of view, methods, tools and templates) in the Organizational Change Management space.

Required Qualifications:

• Bachelor's degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• Ability to travel 4 days a week to multiple local, state and national client locations.
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor visas at this time.
• At least 6 years of relevant experience.
• Must be a resident of (or within a 2-hour distance to) one of our Hub locations) - Houston, Dallas, Chicago, Boston, NY City, Basking Ridge NJ, Atlanta, San Francisco, and Seattle.

Preferred Qualifications:

• MBA preferred.
• Previous experience leading and delivering organizational change management engagement for a big 4 consultancy or equivalent firm.
• Multiple full lifecycle transformation programs with hands-on experience delivering organizational change management, communications and training.
• Ability to interact at all levels of client organizations.
• Strong executive presence with excellent written and verbal communications skills.
• Great listener who is humble yet confident with his/her abilities.
• Strategic thinker who pays attention to detail but isn't afraid to roll up his/her sleeves and do what is required to get the job done.
• Creative problem solver.

About Infosys Consulting

Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us atwww.InfosysConsultingInsights.com.

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