Technical Tool Administrator (Biz Ops) at Samsung Electronics (Dallas, TX)

| Dallas-Fort Worth, TX
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Position Summary

Job Summary:
Provides a wide range of technical support for the OneVizion platform to team members and users. Identifies and implements product improvement solutions based on feedback from users including tool templates configuration, project management procedure development and report development.
Provides support for SEA's Project Management systems (OneVizion, SPMS) implementations including defining and documenting functional requirements, user acceptance and testing, training and post implementation user support.
Role and Responsibilities
  • Responsible for the development and delivery of customized end user training in both ad-hoc and scheduled settings.
  • Understands, targets and troubleshoots systems technical issues. Effectively organizes, plans, schedules, and controls project activities using the official tool of record.
  • Writes SQL queries to produce reports and create automations.
  • Provides data quality assurance and responds to ad-hoc reporting requests.
  • Helps create and document processes.
  • Reviews and understands status of projects, manages project schedules and prepares status reports.
  • Develops mechanisms for monitoring project progress and for intervention including problem solving with project managers, line managers and clients.
  • Responsible for the validation of project data including deliverables for vendor and customer invoicing.
  • Responsible for coordinating and processing system access requests for resources.

Skills and Qualifications
  • Experienced in providing end user training.
  • Experience working with complex SQL queries including loops, subqueries, etc.
  • Analytical Skills include working with large amounts of data: facts, figures, and number crunching.
  • Ability to analyze large amounts of data and turn it into actionable information.
  • Communication Skills are required in the performance of presenting findings, or translating data into an understandable document. Ability to write and speak clearly, easily communicating complex ideas.
  • Critical Thinking skills are required to look at the numbers, trends, and data and come to new conclusions based on findings.
  • Must have precise attention to detail to ensure sure the analysis is vigilant and accurate to come to correct conclusions.Qualifications:
  • Bachelor's degree or Associates degree or equivalent work experience.
  • 5+ years of experience in system administration, data analysis, or other areas closely related.
  • 5+ years of experience writing complex SQL queries.
  • 3+ years of end user training experience
  • Good analytical skills to compile information into useful reports and presentations
  • This position requires good oral and written communication skills

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* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

COVID-19 Vaccine Mandate
In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
More Information on Samsung Electronics
Samsung Electronics operates in the Hardware industry. The company is located in Bellevue, WA, Mountain View, CA, San Francisco, CA, San Jose, CA, Richardson, TX, Austin, TX and Ridgefield Park, NJ. Samsung Electronics was founded in 1969. It has 145454 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 61 open jobs at Samsung Electronics, click here.
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