Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Please note that this position may require an assessment after completion of the application. Please plan for an additional 20 - 30 minutes to complete this.

Shift:
First Shift (United States of America)

Technical Support Analyst

***Resume Required for Consideration***

Multiple opportunities for you to join our Technical Support Team, bringing solutions in customer facing opportunities, making a difference!

Our Technical Support Analysts are responsible for the administration, support, and maintenance of all desktop related hardware and software within the organization. This customer-oriented position provides direct support for all desktop related issues called into the Helpdesk and routed by PC support dispatch.

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Why Nebraska Medicine:

Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

• Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
• Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
• Forbes Magazine recognizes us in their list of American's top employer in Nebraska.

Our Technical Support Analyst is responsible for the administration, support, and maintenance of all desktop related hardware and software within the organization. This customer-oriented position provides direct support for all desktop related issues called into the Helpdesk and routed by PC support dispatch.

Required Qualifications:
* Minimum of two years experience or comparable training in the configuration, installation, and support of workstation hardware and network connect peripherals required.
* High school education or equivalent required.
* Bachelor of Science degree in Computer Science or MIS or equivalent combination of education/experience combined in the areas of PC support, administration, and LAN Engineering (one year of education equals one year of experience) required.
* Demonstrated strong interpersonal skills and communication skills, both oral and written required.

Preferred Qualifications:
* Experience with Active Directory administration and/or SCCM System Administrator experience preferred.
* Bachelor's degree in computer science or MIS preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.