Technical Skills Consultant at Pluralsight (Remote)

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Job Description:
The Technical Consultant, Skills Strategy, possesses an enterprise-level understanding of emerging and in demand skills required by today's leading technology teams across a variety of industries. The candidate understands the skills needed to support the functional disciplines of technology domains such as networking, architecture, security, datacenter and cloud engineering. For a given field, this individual can distinguish different skill development needs based on targeted job roles and experience levels.
The technical Consultant, Skills Strategy, acts as an expert consultant, assisting Pluralsight business customers in defining and achieving their skill development objectives. Thus, enabling our customers to stay ahead of the newest technologies and associated methodologies. This is accomplished by assessing corporate technology goals and making recommendations that will assist the customer in optimizing the value they recognize from the Pluralsight platform. This also requires a solid ability to be a great partner across internal sales, content and product teams. They advocate for the customer while operating within the bounds of their role and scope of the project.
Who you are:
  • Advanced communicator with the ability to navigate internal and external partner expectations
  • Excellent business acuity with ability to translate sophisticated technical subjects or features into value-based, strategic conversations
  • Experience with the processes of technical needs assessments, software system analysis, or requirements elicitation
  • Ability to quickly understand the true root causes of customer content requests and deliver consultative, executive-level recommendations
  • Self-starter who is able to effectively manage time, prioritize, produce with autonomy, and provide transparency to key initiatives
  • Strong operational aptitude balanced by a highly-effective interpersonal skill set
  • Professional, self aware, empathetic, customer centric
  • Lifelong learner, context seeker, engaged, curious but kind teammate

What you'll own:
  • Serving as an expert internally and externally on the resources available through the Pluralsight Technology Learning Platform
  • Regularly consulting with prospective and existing customers, reinforcing the value Pluralsight provides in building applicable technology skills across all skills levels and disciplines
  • Conducting discovery sessions with our customers to understand business objectives and build a clear path to success through the effective delivery of Services
  • Providing specific, in-depth course & strategic implementation recommendations, as requested by Pluralsight customers
  • Defining and reporting on key performance indicators, e.g. customer facing utilization, project hours, performance to SLAs, customer engagement efficiency, etc.
  • Regularly engage with and support Pluralsight sales teams via meetings, coaching / mentoring sessions, and ongoing strategic guidance
  • Identifying training opportunities, product improvements, and sales collateral that is helpful to Pluralsight corporate sales goals, and assist in various capacities to produce / implement those new programs, features, and assets
  • Work with your team to build scalable solutions and enhance / automated service delivery tasks

Experience you'll need:
  • 5+ years experience providing enterprise level consulting in a technology capacity
  • 3+ years experience work in technology environments or roles on IT-focused teams
  • Demonstrated expertise with networking technologies such as Cisco or Palo Alto, server technologies (Microsoft Windows Server, Linux), security processes and technologies (red team/blue team, Splunk), or major cloud providers (AWS, GCP, Azure)
  • Must have an understanding of enterprise IT operations and engineering practices, as well as a solid understanding of concepts and technologies within enterprise IT projects and workflows
  • Experience in delivering professional services projects within the context of an enterprise SaaS company is a plus
  • Experience with learning and development practices, tools, and workflows. Including enterprise-level talent transformations

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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An Insider's view of Pluralsight

How would you describe the company’s work-life balance?

Oh, it is incredible here. Pluralsight constantly reminds me how important I am to the company both personally and professionally. Pluralsight creates a space where I can work, grow, and connect with similar people in so many different parts of the world while still leaving enough room for me to focus and find joy in my personal life as well.

Chris (he/him)

Executive Assistant to the CMO

What's the biggest problem your team is solving?

The goal of a user profile is to provide a sense of identity in a personalized and centralized portfolio. Today, users provide this data in many different ways throughout the platform. Our greatest challenge is to build a unified profile with a centralized view of a user’s data to paint one clear picture of all their interactions in the platform.

Anesha (she/her)

Senior Product Manager | seeColor ERG Chair

What does career growth look like on your team?

We embrace a mindset of continuous improvement and encourage team members to take ownership of their careers. As part of that, we advise leaders and team members to co-create development plans. Whether it be up-skilling, re-skilling, or expanding their influence we believe in investing skills development and facilitating growth experiences.

Ai-ling (she/they)

SVP of Skills Content Platform

What makes someone successful on your team?

A successful individual brings their true self to work. Teams do not benefit from a group that contains like minded individuals from similar backgrounds. We learn so much from each other and about ourselves when we have a team with diverse ways of thinking and experiences. It also creates a healthy, challenging environment that befits the company.

M.A. (she/her)

Sr. Manager, Product & Technical Support

What are Pluralsight Perks + Benefits

Pluralsight Benefits Overview

LIVE YOUR BEST LIFE
In and out of the office

UNLIMITED PAID TIME OFF + 4 recharge weeks (2 company-wide, 2 individual)
Take time off when you need it. And we actually want you to use it.

PARENTAL LEAVE
Welcome your newest addition, whether by birth or placement, with 16 weeks of leave + 6 weeks of flex return.

WELLNESS
Stay on your A-game with standing desks and gym reimbursements.

MEDICAL COVERAGE
Comprehensive medical, dental and vision coverage with a few medical plan options to give you, your spouse or domestic partner and your children flexibility. Plans include mental health, infertility, bariatric, and acupuncture coverages.

TOTAL REWARDS
Feel appreciated with fair salary, bonus plans and 401k matching with immediate vesting.

OFFICE (AND HOME OFFICE) PERKS
Level-up office life with a snack wall, catered lunches and free massages, or for remote employees, make work from home work for you with our Remote Workspace Reimbursement program

TUITION REIMBURSEMENT
Learn something new and let us help you with the bill.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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