Technical Service Representative - Expert

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As a Technical Service Representative, you will ensure Automotive Coatings customer happiness by providing technical service at a key, customer plant, with concentration in Color and Appearance control to specifications. Can you be self-directed and responsible to both Plant and PPG goals? You will participate within Continuous improvement Team and problem resolution meetings with Plant Operations and Management!

Key Responsibilities

  • Ensuring timely and accurate reporting to the Paint process team, communication with PPG Technical and Account management, direction of the PPG on site team activity, and to promote Health, Safety, and Environmental mentorship.
  • Providing timely resolution to customer inquiries, application process monitoring, consignment inventory, material ordering, and hands-on support as needed; followed by a written daily shift report.
  • Follow safe work practices, with mechanical skill and ability to communicate effectively and optimally with technical, production and non-technical personnel to satisfy customer requirements.

Qualifications

  • HS diploma or equivalent required
  • 5+ years of in plant service at an OEM truck builder
  • 5+ years field experience with various industrial coating technologies including solvent borne base coat/clear coat systems, OEM paint approval process and specifications.
  • Strong digital literacy, analytical abilities, attention to detail, and technical report writing are required.
  • Ability to work weekends or as needed is vital.
  • Proficient in Microsoft Office programs (Excel and Word)
  • Experience with Salesforce, SAP, or ClientLink is preferred.

If you can maintain a high degree of integrity and perpetuate PPG's image as a technological leader, apply today!

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other companyTo learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

More Information on PPG
PPG operates in the Other industry. The company is located in Pittsburgh, PA, Allison Park, PA, Richmond, VA, Boston, MA, Cleveland, OH and Fort Myers, FL. PPG was founded in 1883. It has 24987 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at PPG, click here.
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