Technical Operations Manager at JLL

| St. Louis, MO
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About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

  • Provide leadership-by-example and technical expertise for mechanical, HVAC, electrical (HV/LV, UPS, Generator), controls, BMS, and other facilities-critical systems.
  • Provide or source technical support for Facility Managers, site Chief Engineers and their engineering staff
  • Proactively identify risks to client facilities and eliminate downtime.
  • Promote team ownership of site spaces.
  • Actively work to identify potential points of failure and proactive solutions
  • Administer technical skills assessments and technical training program of facility engineering personnel
  • Provide field verification of proper maintenance and safety practices, and quality of work.
  • Identify areas of improvement for coordination between Engineering, Facilities, and Projects.
  • Provide back-up coverage as necessary in cases personnel emergency, absence, or conflicts
  • Support building operations through a highly integrated facilities management and engineering team to assure high infrastructure availability and client satisfaction
  • Look for opportunities to advance the JLL's team in accordance with the strategic plan.
  • Ensure consistent maintenance management practices across the account's portfolio and ensure achievement of Key Performance Indicators
  • Coordinate with the site Chief Engineers and engineering teams in coordination with the Senior Facility Managers, participate in team meetings to provide insight and guidance.
  • Responsible for the implementation and management of JLL Operational Compliance Program (OCP)
  • Fully support all standard operating systems and practices
  • Provide sources of training and education for Facility Managers, Chief Engineers and their engineering staff.
  • Assist the Reliability team in the development, implementation, and maintaining (as appropriate) reliability-based maintenance practices incoordinate with the client.
  • Support Environmental Health and Safety team in root cause analysis on all incidents or outages and work to reform processes, practices and systems to avoid recurrences.
  • Work with Union leadership, where appropriate, to promote professional development and use of Union-sponsored qualification programs.
  • Conduct all activities with a focus on cost savings and innovation.

  • 10+ years experience in managing technical teams and site operations.
  • 15+ years experience in facilities maintenance/operations or equivalent
  • Experience with GxP/Life Sciences industries is a plus
  • Ability to communicate between diverse teams and varying levels of management
  • Able to provide mentoring and guidance to junior staff
  • Must have experience overseeing rollout and implementation of programs, processes, audits, and change management.
  • Successful candidate must be self-motivated who can work independently or on a team.
  • Ability to comply with JLL and client-directed Policies & Procedures
  • Experience with Reliability-based maintenance a plus.
  • Understanding of six-sigma processes and concepts a plus.

  • Travel up to 25%
  • Willingness and ability to work occasional odd-hours to support emergencies or infrequent events.


What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected] This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
More Information on JLL
JLL operates in the Financial Services industry. The company is located in Chicago, IL, Seattle, WA, Sacramento, CA, San Francisco, CA, Brea, CA, San Diego, CA, Las Vegas, NV, Phoenix, AZ, Denver, CO, Dallas, TX, Austin, TX, San Antonio, TX, Houston, TX, Miami, FL, Jacksonville, FL, Atlanta, GA, Nashville, TN, Charlotte, NC, Raleigh, NC, Minneapolis, MN, Washington, DC, Baltimore, MD, New York, NY, Boston, MA, Pittsburgh, PA and Columbus, OH. JLL was founded in 2022. It has 66101 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 9 open jobs at JLL, click here.
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