Technical Ecommerce Manager

| Provo, UT
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Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern is the premier partner for global ecommerce acceleration. We are headquartered in Utah's Silicon Slopes tech hub, and we have offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest-growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 150 global brands like Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets rely on Pattern's global ecommerce acceleration platform to scale their business around the world.

We need an amazing Technical Ecommerce Manager to develop quick solutions to critical business problems. Whether the solution is a Tableau report that needs to be built out, an Excel file automated with VBA, or a script that is written in Python, this person will tackle these problems and provide the quickest turnaround time possible. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

Frequently Asked Questions

What is a day in the life of a Technical Ecommerce Manager?
  • Ad-hoc reports for individual brands
  • Scalable reports across all brands
  • Ad-hoc web crawling (this can be taught on the job)
  • Process improvement

What will I need to thrive in this role?
  • 2-3 years of ecommerce business experience
  • 2-3 years of basic VBA/Python or similar programming language experience (developer-level understanding is not required)
  • Outstanding Excel capabilities
  • Solid understanding of technical solutions to business challenges
  • Excellent communication skills with both technical and commercial vocabularies
  • Love for discovering business insights that drive improvements

What does high performance look like?
  • You can explain technical issues in conversational English
  • You have a strong desire and capability to automate parts of the teams' jobs
  • You give 100% to the tasks you undertake
  • You will take full ownership of your projects and follow through to completion
  • You are motivated to continually acquire new skills

What is the team like?

You will work with the other Technical Ecommerce Managers and report to the Associate Director of Strategy and Analytics. You will also be mentored by the Vice President of Ecommerce and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented and works internally with Advertising, Operations, Customer Service, Business Intelligence, and Account Management departments. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What's the company culture?

We are looking for individuals who are:
  • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.
  • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
  • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
  • Team of Doers- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?
  • Initial phone interview with Pattern's talent acquisition team
  • Video interview with a hiring manager
  • Onsite interview with a panel of department leaders
  • Professional reference checks
  • Executive review
  • Offer

How can I stand out as an applicant?
  • Be prepared to talk about professional accomplishments with specific data to quantify examples
  • Be ready to talk about how you can add value and be the best addition to the team
  • Focus on mentioning how you would be partner obsessed at Pattern
  • Be prepared to talk about any side projects related to data and analytics

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include
  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k)

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #LI-NC3 #LI-hybrid
More Information on Pattern
Pattern operates in the Analytics industry. The company is located in Lehi, UT. Pattern was founded in 2013. It has 501 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 17 open jobs at Pattern, click here.
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