Teams Success Manager at Linq (Birmingham, AL)

| Birmingham, AL
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At Linq, we are transforming the way the world connects.

You will gain experience working on a team that directly impacts Linq's growth. Teams Success helps drive business and expand our partnerships with top companies across countless industries in the country. We work with all departments across the company, uniting them to achieve goals. You are at the heart of operations, helping facilitate success & prove value beginning at the point of sale, during the onboarding process and throughout the customer lifecycle. You will assist our Team Success Director and the additional Managers in nurturing and growing our partnerships with businesses around the world. This role is all about assisting each one of our Linq for Teams clients in creating substantial value.

What You'll Gain

You'll join a team of talented individuals who will provide you with hands-on mentorship on topics ranging from new product development to logistics to building strategic partnerships in a rapidly growing industry.

Your Responsibilities
  • Partner with Teams Account Admins to develop strategy, build trust, and demonstrate the value of Linq
  • Maintain consultative sales and support approach, while working proactively in a matrix environment, collaborating across multiple departments and influencing all levels within an organization
  • Use data to define opportunities and develop sustainable solutions that benefit key stakeholders
  • Build and nurture a strong partnership with our Teams partners through thoughtful communication, regular business reviews, reporting, and innovative opportunities
  • Understand industry trends to position yourself as a thought leader to internal and external teams
  • Collaborate with cross-functional teams to grow your Teams partners' business in their respective industry
  • Own the onboarding process for new Teams partners and facilitate a successful relationship
  • Define and clearly communicate the project scope and objectives, involving all relevant stakeholders, ensuring technical and operational feasibility
  • Lead project initiatives from start to finish - clearly outlining pertinent information to all parties (internal and external)
  • Interpret technical details and communicate with partners about requirements and specifications


Requirements

  • Bachelor's Degree or equivalent
  • 3-5 years experience in high touch account management, preferably in the tech sector
  • Proven track record of successfully managing multiple customers, developing opportunities, and exceeding new business targets via high-class relationship building
  • Ability to work in an extremely fast pace & team oriented environment
  • This position is non-exempt from overtime for purposes of federal wage and hour laws


Nice To Haves
  • Familiar with services such as Slack, Front, Notion, & various CRM tools
  • Competent in scenarios involving public speaking or leading meetings with C-suite executives
  • Business insight and acumen
  • Ownership and command
  • Comfortable in a rapidly evolving industry

This is an in-office, full-time, salary position based in Birmingham, AL at Linq Headquarters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits

What You'll Gain

You'll join a team of talented individuals who will provide you with hands-on mentorship on topics ranging from new product development to project management to building strategic partnerships.

And

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Free Food & Snacks
  • Stock Option Plan
  • Training & Development
More Information on Linq
Linq operates in the Software industry. The company is located in Birmingham, AL. Linq was founded in 2019. It has 25 total employees. To see all 1 open jobs at Linq, click here.
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