Taegis ManagedXDR - Cyber Security Advisor - SecureWorks- (Remote US)

Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

www.secureworks.com

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about "what's next." We offer flexible work options when available and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Role Responsibilities

• In this position you will be responsible for monitoringandinvestigatingIT securityalerts, determining the source of the threat, the extent to which client assets have been compromised and making recommendations for remediation.
• Perform analysis of security events from multiple sources including but not limited to eventsfrom endpointdetection tools, network and host-based IDS, firewall logs, system logs (Unix & Windows), mainframes, mid-range, applications, and databases.
• Interface with clientsvia chat, tickets, phonecallstoaddress their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value

Experience

• Previous experience in raw log files review, data correlation, and analysis (i.e.firewalls logs, network flows, intrusion detection systems, system logs).
• Awareness of Information Security concepts (malware, emerging threats, attacks, and vulnerability management).
• Previous customer support experience including the resolution of customer escalations, incident handling and reporting

Skills and/or abilities required to perform the essential functions of the job

• Goodtechnical communication skills, both written and verbal
• Excellentproblem-solvingskills that would allow for the ability to diagnose and troubleshoot technical issues
• Client-focused with a passion for delivering service excellence
• Sense of urgency and ability to work under pressure
• Possess high standard of integrity and confidentiality

Education/Experience

• 1-3years of work experience inExperience in adjacent areas (Security Operations Center, Network Operations Center, System Administrator, Platform/Tool Support Engineer, IT Helpdesk support).

PreferredCertifications

• One or moreIndustry certification from vendorssuch as: ISC2, GIAC, EC-Council, Cisco, Juniper, CompTIA, ITIL, Unix, Microsoft, Oracle, etc.

Language

• English -Very strongverbal andwrittenskills

Locations

• US Remote
• #Li-Remote

Work schedule

• working in 10 hours schedule (4x10)

Secureworks (A Dell Technologies Company) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief,national, social or ethnicorigin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnershipstatus, past or present military service, family medical history or genetic information, family or parental status,or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Secureworks here.

As members of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies and ensure our recruitment process is inclusive and accessible.