Systems Administrator at SFM - The Work Comp Experts

| Minneapolis–Saint Paul, MN
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As the Systems Administrator, you will manage complex applications like Microsoft Exchange and various disk technologies. Working with domain controllers and switches and routers will be part of the job. Providing excellent customer service to internal business partners is essential in this role. Being able to work in a collaborative environment is key to being successful in this position. SFM believes that our exceptional and motivated employees are our greatest strength and we are committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise.

System Administrators manage complex applications like Microsoft Exchange, understand and manage disk technologies like RAID, NAS, and SAN, and work with domain controllers and switches and routers. The role maintains high standards of professionalism, ethics and customer service and assists in providing high-level technical support regarding security technologies for securing the company network and data.

What You Will Be Doing:
  • Provides leadership in the administration and implementation of Microsoft Windows Servers including file, print, Terminal Services, Active Directory, DNS, etc.
  • Administers and implements Microsoft Windows Exchange server and other mail services.
  • Administers and implements VMWare virtual machines along with VMWare clustering.
  • Assists with the installation and administration of various Windows software, including RightFax, Adlib (PDF Generator), Freedom Financials, and Remote Desktop Services (RDP).
  • Assists in assessing network and data security threats, recommends mitigations to security risks.
  • Assists in the administration of Print Services on Windows Server and Linux.
  • Assists in the administration and implementation of storage technologies, including NetApp/ SnapShot technology.
  • Assists in the administration of the CommVault backup solution by maintaining a regular systems backup schedule and coordinating offsite storage of backup media.
  • Assists in the administration of patch management of workstations and servers using KACE, WSUS, or similar Windows Server system management tools.
  • Preserves the safety and integrity of all information systems and data while minimizing downtime for critical systems, including maintaining the disaster recovery equipment and documentation.
  • Performs off-hours systems patching and upgrades when necessary.
  • Maximizes the performance of information and communication systems by monitoring performance, optimizing usage, and tuning hardware and software parameters.
  • May assists with administration of VoIP telecommunications software and hardware.
  • Follows company best practices and departmental and team customer service for problem resolution and tracking. Communicates status to customers in a timely manner.
  • Collaborates and provides education and to and/or with various members of the IS team and other business units within the organization. Maintains appropriate interactions with both internal and external customers.

What We'll Love About You:
  • Bachelor's degree in computer science, or similar field, OR, Associate's degree in IT related field, with two years' experience in Windows systems administration.
  • Current certification as a Microsoft Certified Professional.
  • Experience working with virtual machines
  • Experience working with Unix/Linux operating systems.
  • Telecommunications experience, a plus.
  • Working knowledge of Microsoft Exchange 2013 or above highly desirable.
  • Working knowledge of NAS.
  • Ability to provide solid levels of system up-time by proactively maintaining systems and security protocols.
  • Ability to follow directions, understand and adhere to team procedures and company best practices.
  • Passion for excellence in customer service, and furthering one's own knowledge.
  • Displays integrity, respect, and confidentiality.
  • Highly organized and accurate with strong attention to detail.
  • Strong documentation abilities with a focus on detail.
  • Strong written, verbal and interpersonal communication skills.
  • Understanding of general business concepts.
  • Ability to work independently and within a team environment.
  • Strong troubleshooting and analytical skills.

Physical Requirements:

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About SFM

Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to a little over 22,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, safe patient handling, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

Join us!! Click Apply Now

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.

The safety of our associates, both current and future, is SFM's highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area. Once SFM determines it is safe for associates to return to the office, candidates may be required to work in our Bloomington, MN office.
More Information on SFM - The Work Comp Experts
SFM - The Work Comp Experts operates in the HR Tech industry. The company is located in 3500 American Blvd West, MN. SFM - The Work Comp Experts was founded in 1983. It has 208 total employees. To see all 3 open jobs at SFM - The Work Comp Experts, click here.
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