Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Join the 2022 FIS University Program!
As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.
This two-year full-time program has start dates in January, March, June and September with a dedicated "Learning Week" where you will;

• Learn how to work within a corporate environment
• Learn the structure of FIS and options for growth within the organization
• Hear from FIS leadership about their journey and participate in senior leader networking opportunities
• Build a network of your peers from across the organization

This position is for a January 24, 2022 start.
About The Team
GIO is a cross functional organization supporting technical infrastructure internationally, including Storage, Database, Compute (Servers and Virtual Infrastructure), Cloud, Mainframe, and Automation. We are responsible for supporting our technical infrastructure solutions, and for the implementation of appropriate practices and processes to identify, track and remediate changes, incidents and problems impacting FIS Systems. We are looking for ways to transform the organization to better meet the needs of our business groups by increasing stability, security, and speed of delivery of services. We achieve this through a collaborative approach, both internally and with our business partners - by doing the right thing at all times and winning as one team.
What You Will Be Doing
You will be working with stakeholders from various Internal FIS technical teams to gather and analyze statistics in support of their business and technical needs. You will gather data and translate that to recommendations and specifications that can be implemented by the technical teams. You will utilize systems and data to suggest process improvements to resolve business and technical issues in the most effective and productive manner, and coordinate with team members on the implementation of those solutions using Agile methodology.

• Perform analysis of the technical goals, objectives and needs of the general business environment for appropriate FIS segment, division, group, or line of business
• Includes analysis of business and user needs, documentation of requirements, and translation into proper system specifications for customer-service driven solutions
• Perform research and analysis to support technical operations and present findings to manager or project leader
• Plan and design Agile processes, and make recommendations to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
• Work directly with teammates to gather technical requirements and align on resulting specifications
• Identify and implement best practices and assess the effects of the changes applied
• Calculate/estimate costs and benefits of alternative actions or solutions to establish their viability/return on investment
• Prepare reports and develop online dashboards for different levels of the technology team to include management, and executives
• Other related duties assigned as needed.
• May require occasional availability outside of normal business hours.

What You Bring

• Bachelor's degree from job discipline
• Proficiency in Microsoft Office Suite
• Self-motivated and willingness to learn
• Excellent communication and interpersonal skills

Added Bonus If You Have

• Agile methodology
• Advanced Microsoft Office 365 (Excel, PowerPoint, and Power BI) skills are preferred
• Excellent analytical, decision-making, and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort and ensure the successful completion of tasks/projects
• Ability to work effectively with people at all levels in an organization and a team environment
• Technology and banking knowledge

What We Offer You

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• Time to support charities and give back in your community
• A work environment built on collaboration, flexibility and respect
• Student Loan Repayment Program: FIS will PAY OFF your principal loan balance over 10 years of service! Eligibility starts after one year of tenure in the program and is for U.S. participants

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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