System Operator

| Hybrid
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IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution.

 

We’re looking for a System Operations Engineer. You’ll be part of a cross-functional team whose mission is to operate and improve IonQ’s industry-leading trapped ion quantum computers. In the first three months on the job, you’d be learning how to maintain our quantum computers’ hardware and software. Recent graduates in physics and related fields are encouraged to apply; we will train you in quantum computer maintenance and operation!

Responsibilities:

  • Ensure high uptime and performance of our commercial quantum computers, through maintenance, monitoring, and engineering of state-of-the-art quantum computers
  • Automate capabilities to optimize system performance
  • Work collaboratively with physicists and engineers to build tools and technologies that improve the performance of present and future commercial systems

You’d be a good fit with:

  • Bachelors or Masters degree in physics, engineering, or another physical sciences
  • A love of physics and quantum physics in particular
  • Proficient programming expertise in a general-purpose programming language
  • Formal training or education in statistics
  • Excellent written and oral communication skills and a collaborative mindset

You’d be a great fit with:

  • Laboratory experience in atomic physics
  • Knowledge of atomic, optical, and/or trapped ion physics
  • Hands on experience with optical alignments, laser stabilization, and AOMs
  • Deep experience with Javascript or Python
  • A background in data analysis, data science, or machine learning

Our HQ is located in College Park, Maryland and we are a 15 minute metro ride from Washington DC. We are actively building out teams in the Washington D.C., Seattle, and Boston metro areas and will want to locate you in one of these geographies. However, IonQ will be expanding into additional geographies both domestically and internationally so don’t let this stop you from applying.
 
At IonQ, we believe in fair treatment, access, opportunity and advancement for all, while at the same time striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment  in which any individual can feel welcomed, respected, supported and valued.
 
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
 
If you are interested in being a part of this team and mission, we encourage you to apply.

IonQ Covid-19 Policy: IonQ requires all employees to provide proof of full vaccination for Covid-19 before starting employment.

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Technology we use

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An Insider's view of IonQ

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What’s the vibe like in the office?

What jumps out is our teamwork. We are valued for our technical skills as well as how we represent our company values. I love the culture of enthusiasm and camaraderie we have both in our main College Park office, and with our globally remote teams. We cheer each other on, celebrate our wins, and are always working toward the next big dream.
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Wendy

Manufacturing Engineer Manager
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What projects are you most excited about?

My background is in using the world's fastest supercomputers to develop new materials. What excites me about working for IonQ is that quantum computers can help discover entirely new materials, which would've been unimaginable without our technology! I'm especially passionate about contributing toward clean energy and personalized medicine.
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Masako

Applications Development Director
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What does career growth look like on your team?

Our team ranges in experience from recent college hires to highly experienced engineers. Team members quickly move from contributor to leadership roles. Over time, their scope expands from one feature to whole projects. At each stage we make sure our team members are mentored and supported by senior engineers on the team.
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Ric

Operating Systems Senior Director
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How do you empower your team to be more creative?

Creativity flourishes when people are comfortable taking risks. Creating a culture where failure is a learning opportunity–and the key part is the learning–makes the team stronger. I share my mistakes so my team understands failure is good, normal, and an opportunity to learn something new. And then we celebrate the wins!
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Carleigh

Supply Chain Senior Manager
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What's something quirky about your company?

We have a whole range of waveform generators including lasers, acousto-optical modulators, and a trombone quartet.
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Dominic

Senior Staff Scientist

What are IonQ Perks + Benefits

IonQ Benefits Overview

Parental leave
100% paid maternity/paternity/bonding leave for eligible employees.

Health
Health, vision, dental insurance, and an HSA for you and your family.

Flexible time off
We believe in achieving our goals and then taking the vacation we need.

Retirement
Save in our 401(k) and we'll match up to 5% (vesting over five years).

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

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