Spectrum

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

View Profile

Jobs//Charlotte, NC//Cybersecurity + IT//

System Administrator

Sorry, this job was removed at 10:30 p.m. (CST) on Monday, January 24, 2022

View 7971 Jobs

Find out who's hiring in Charlotte, NC.

See all Cybersecurity + IT jobs in Charlotte, NC

View 7971 Jobs

Apply

By clicking Apply Now you agree to share your profile information with the hiring company.

JOB SUMMARY
Deploy the release of new technologies as well as design, install, configure, maintain and perform system integration testing of PC/server operating systems, related utilities and hardware. Administer applications supporting all Charter divisions.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Diagnose hardware and software problems and replaces defective components.
Perform data backups and disaster recovery operations.
Responsible for troubleshooting server problems as reported by users.
Research, evaluate and recommend software and hardware products.
Support Web access and electronic messaging services and maintains a secure systems environment.
Provide new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure.
Define procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues.
Perform troubleshooting for complex hardware, software and network problems.
Works on multiple projects as a project team member.
Support media management through internal methods and procedures or through offsite storage and retrieval services.
Develop and promote standard operating procedures.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Must be proficient in MS Office
Excellent communication skills and the ability to work well with all levels of business users in a professional manner
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks
Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution
Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Related Work Experience
4 years of IT work experience
2 years of system related experience
WORKING CONDITIONS
Office environment
IDB379 296558 296558BR

Apply Now

By clicking Apply Now you agree to share your profile information with the hiring company.

Email For Later

loading ...

Emailed

By clicking Apply Now you agree to share your profile information with the hiring company.

Bryant Bonds

Senior Director, Digital Platforms Agency, Agency News & Sports

POWERFUL PROJECTS

Work that has a positive impact on the business

Bryant Bonds’ team’s roadmap consists of many exciting initiatives. But one in particular excites him most: defining a common set of standards for Charter’s backend API services across its many platforms. “We hope to consolidate our services in order to make them easily consumable by our web, mobile and TV-OS applications,” Bonds said. "Once developers are up to speed on the new architecture, it will allow us to develop new services in a shorter timeframe and get new product features out to customers faster." It’ll also make it easier for developers to learn and be productive on varying code bases.

My team gets excited when we’re able to see that our work has a positive impact on the business.

Elena Ritchie

GVP, Video Content, Video Experience

INCLUSIVITY ABOVE ALL ELSE

How curiosity and data play into DEI

The strength of Charter’s culture is anchored by creating an inclusive environment. And Ritchie’s team in Denver is striving to amplify that mindset in a way that aligns with product and engineering. They’re doing this by creating a diversity and inclusion sub-committee for the digital platforms organization. “We’re applying data, storytelling, careful planning to roll out inclusion initiatives that reflect our cultural commitment to continuous, participatory change,” Ritchie said.

In addition to continuous change, this is a great example of how important curiosity, data clarity and storytelling are to our culture.

Keith Neubert

Vice President, Digital Platforms Agency, Agency News & Sports

BREAKING NEWS

The inside scoop on the Spectrum News App

Keith Neubert always feels pride for his team, but there’s no greater example than the success of the Spectrum News App. His team started the build a few months before the pandemic started. And despite the world rapidly changing around them, they managed to stay the course. “Our customers and the public were seeking trusted news sources, and the app was a valuable resource for them,” Neubert said. His team was able to launch the app in July 2020, and it’s been a hit ever since, with more than 2 million downloads and counting.

I’m incredibly proud of the way the team handled the transition and came together to support our customers during trying times.

What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Employee resource groups

Employee-led culture committees

In-person all-hands meetings

In-person revenue kickoff

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Diversity employee resource groups

With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.

Hiring practices that promote diversity

We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Mental health benefits

Transgender health care benefits

Financial & Retirement

401(K)