Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
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System Administrator

Sorry, this job was removed at 2:09 p.m. (CST) on Thursday, October 6, 2022
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Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
JOB SUMMARY
Deploy the release of new technologies as well as design, install, configure, maintain and perform system integration testing of PC/server operating systems, related utilities and hardware. Administer applications supporting all Charter divisions.
2nd Shift: 2 PM till midnight; Sunday - Wednesday
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience

  • Diagnose hardware and software problems and replaces defective components.
  • Perform data backups and disaster recovery operations.
  • Responsible for troubleshooting server problems as reported by users.
  • Research, evaluate and recommend software and hardware products.
  • Support Web access and electronic messaging services and maintains a secure systems environment.
  • Provide new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure.
  • Define procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues.
  • Perform troubleshooting for complex hardware, software and network problems.
  • Works on multiple projects as a project team member.
  • Support media management through internal methods and procedures or through offsite storage and retrieval services.
  • Develop and promote standard operating procedures.


REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

  • Must be proficient in MS Office
  • Demonstrated communication skills and the ability to work well with all levels of business users in a professional manner
  • Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
  • Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution


Required Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Required Related Work Experience and Number of Years
IT work experience - 4+ yrs
System related experience - 2+ yrs
WORKING CONDITIONS
Office environment
PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks IDB379 323104 323104BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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