System Administrator - Monitoring at SAIC (Washington DC)

| Washington DC
Sorry, this job was removed at 1:19 p.m. (CST) on Monday, July 11, 2022
Find out who's hiring in Washington DC.
See all Operations jobs in Washington DC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Description

Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer

We are currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS)Watch Officer in support of 24/7/365 operations.

Shift Schedule: 7 a.m.-7 p.m. Sunday -Tuesday and every other Wednesday; other Shifts may be available.

Position Overview:
  • Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
  • Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements.
  • Must be detail oriented and document all worked performed via appropriate ticketing/tracking system
  • Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
  • Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
  • Must be proficient with Microsoft Office Suite
  • Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
  • Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives
Required:
  • Active TS clearance
  • Active DoD 8140 IAT Level II cyber certification or better
  • Minimum 3 Years' experience in Tier III Support operations
  • Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools
  • Hands on experience with Server Administrations including virtualization
  • Commitment to adapting and adhering to best practices
  • Attention to detail and professionalism

Desired:
  • Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS
  • Hands-on experience with VMWare, SCOM, Aternity, Remedy, Prism and Splunk
  • Active DoD 8140 IAT Level III certification
  • Bachelor's degree in Computer Science or related IT or technical field

Qualifications

Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer

We are currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS)Watch Officer in support of 24/7/365 operations.

Shift Schedule: 7 a.m.-7 p.m. Sunday -Tuesday and every other Wednesday; other Shifts may be available.

Position Overview:
  • Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
  • Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements.
  • Must be detail oriented and document all worked performed via appropriate ticketing/tracking system
  • Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
  • Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
  • Must be proficient with Microsoft Office Suite
  • Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
  • Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives
Required:
  • Active TS clearance
  • Active DoD 8140 IAT Level II cyber certification or better
  • Minimum 3 Years' experience in Tier III Support operations
  • Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools
  • Hands on experience with Server Administrations including virtualization
  • Commitment to adapting and adhering to best practices
  • Attention to detail and professionalism

Desired:
  • Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS
  • Hands-on experience with VMWare, SCOM, Aternity, Remedy, Prism and Splunk
  • Active DoD 8140 IAT Level III certification
  • Bachelor's degree in Computer Science or related IT or technical field

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
More Information on SAIC
SAIC operates in the Information Technology industry. The company is located in Reston, VA. SAIC was founded in 2013. It has 34621 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 579 open jobs at SAIC, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView SAIC's full profileFind similar jobs