Svcs/Operations Manager, Billing & Collections at CNA

| Chicago, IL
Sorry, this job was removed at 8:23 a.m. (CST) on Tuesday, November 30, 2021
Find out who's hiring in Nationwide.
See all Operations jobs in Nationwide
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Job Summary
Manages a team responsible for completing Financial reconciliations and other close related activities.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
1. Performs and oversees accounting and financial close related activities with an understanding of general accounting principles, and may include but are not limited to preparing journal entries, checking supporting entries, account reconciliation of complex nature accounts, account reporting and/or cost accounting analysis.
2. Applies accounting techniques and standard practices to the classification and recording of financial transactions.
3. Leads the analysis of data integrity to resolve all reconciliation issues and other out of balances.
4. Assists with transactional escalations, and rush or high-volume requests. May identify compliance, tax and other regulatory issues and work with other internal resources to resolve them.
5. Works with others in the organization to monitor, maintain and update processing systems. Works with technology group to resolve systems issues.
6. Prepares financial, operational and monthly business reports. Leads billing & collections projects providing subject matter requirements/testing for successful deployment.
7. Assigns distributes and coordinates work of the team with other teams ensuring consistent efficient and timely delivery of service to drive superior results.
8. Influences team behaviors and priorities on projects as a coach and mentor. Provides feedback to team on queue management, work conditions, and project progress.
9. Manages the work activities and has responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction.
10. Ensures the team is focused on quality and identifies quality gaps and/or training needs.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or above
Skills Knowledge and Abilities
  1. Strong client and team interpersonal and leadership skills with the ability to motivate others.
  2. Industry and company knowledge as well as strong knowledge of the essential functions performed by the team.
  3. Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people costs and quality of service.
  4. Familiarity with the concepts and practices of staff management.
  5. Excellent verbal and written communication skills with the ability to convey technical issues in a clear concise and effective manner.
  6. Excellent organizational and analytical skills including ability to prioritize and coordinate multiple projects.
  7. Strong computer skills including Microsoft Office suite and other business related software systems.
  8. Strong customer focus with a mindset towards continuous improvement.
  9. Focuses on objectives to set direction and drive superior results.
  10. Uses Metrics and information analysis and accesses technology resources as needed.
  11. Builds a competitive organization by attracting managing developing and retaining the talent needed to win.
  12. Value driven to provide superior solutions to internal and/or external customers.
  13. Acts with a sense of urgency to advance priorities of the organization.
  14. Helps other to excel through collaboration and building strong relationships.
  15. Thinks creatively and uses diverse ideas to solve problems.

Education and Experience
  1. Bachelor's Degree or equivalent work experience and completion of applicable insurance courses.
  2. Typically a minimum of four years experience in a specific function or field of expertise along with management experience.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
More Jobs at CNA159 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
Lake Mary
Operations
new
Chicago, IL
Operations
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Operations
new
Chicago, IL
Operations
new
Lisle
Data + Analytics
new
Chicago, IL
Operations
new
Chicago, IL
Sales
new
Lake Mary
Sales
new
Minneapolis–Saint Paul, MN
Sales
new
Philadelphia, PA
Sales
new
Chicago, IL
Operations
new
Dallas-Fort Worth, TX
Finance
new
Philadelphia, PA
Operations
new
Atlanta, GA
Data + Analytics
new
Lake Mary
Operations
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Content
new
Houston, TX
Data + Analytics
new
Chicago, IL
Operations
new
Lake Mary
Operations
new
Lake Mary
Marketing
new
Chicago, IL
Finance
new
Dallas-Fort Worth, TX
Operations
new
Wyomissing
HR + Recruiting
new
Chicago, IL
HR + Recruiting
new
Chicago, IL
Finance
new
Kansas City, MO
Data + Analytics
new
Detroit, MI
Finance
new
Chicago, IL
Operations
new
Minneapolis–Saint Paul, MN
Operations
new
Phoenix – Mesa – Scottsdale, AZ
Developer
new
Chicago, IL
Operations
new
Chicago, IL
Project Mgmt
new
Chicago, IL
Developer
new
Chicago, IL
Finance
new
Minneapolis–Saint Paul, MN
Data + Analytics
new
Chicago, IL
Operations
new
Chicago, IL
Sales
new
New Orleans, LA
Data + Analytics
new
Chicago, IL
Finance
new
Philadelphia, PA
Product
new
Chicago, IL
Finance
new
Dallas-Fort Worth, TX
Finance
new
Chicago, IL
Operations
new
Lake Mary
Marketing
new
Chicago, IL
Finance
new
Chicago, IL
Developer
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Developer
new
Chicago, IL
Operations
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Operations
new
Lisle
Operations
new
Sioux Falls
Operations
new
Lake Mary
Operations
new
Lake Mary
Operations
new
Lake Mary
Operations
new
Lisle
Operations
new
Miami, FL
Sales
new
Lake Mary
Data + Analytics
new
Chicago, IL
Operations
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Finance
new
Chicago, IL
Finance
new
Chicago, IL
Finance
new
Chicago, IL
Finance
new
Chicago, IL
Finance
new
Dallas-Fort Worth, TX
Operations
new
Dallas-Fort Worth, TX
Content
new
Minneapolis–Saint Paul, MN
Internships
new
Wyomissing
Operations
new
Wyomissing
Finance
new
Chicago, IL
Internships
new
Chicago, IL
Operations
new
Sioux Falls
Sales
new
Melville
Data + Analytics
new
Chicago, IL
Data + Analytics
new
Chicago, IL
Operations
new
Sioux Falls
Operations
new
Wyomissing
HR + Recruiting
new
Chicago, IL
Developer
new
Chicago, IL
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView CNA's full profileSee more CNA jobs