Surety Underwriting Associate

| Sioux Falls
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Job Summary
Under limited supervision performs in an accurate and timely manner technical and administrative tasks related to the processing of business correspondence. Supports strong customer focus by providing fast courteous high quality service to our agents.
Essential Duties & Responsibilities
  1. Completes data entry and file preparation of new business or notary business utilizing the Rhumba application or performs the completion of bond policy and related forms using a typewriter or data base application; or operate a PC to compile business correspondence.
  2. Cross trains in a variety of business types including cancellations adjustments renewals notary typing word processing and direct bill.
  3. Understand and be proficient in the use of the PC applications including (Image and Workflow Fax Form Letters and Exchange/Outlook); and PC software including (Book Manager Risk Scoring and Credit Report).
  4. Identifies class codes and descriptions correctly calculate premiums penalties rates and verify anniversary date using the rate manual and control file.
  5. Exhibits a thorough knowledge of business correspondence and the proper workflow path of each item.
  6. Works closely with underwriting in the preparation of the file for risk analysis.
  7. Completes the files that are within the limits of the authority guidelines.
  8. Communicates frequently in a professional manner with agents via telephone fax or written correspondence as required.
  9. Participates in key account business relationships through processing telephone contact with client and close underwriter contact.

Reporting Relationship
Typically Manager or above
Skills Knowledge and Abilities
  1. Good verbal and written communication skills.
  2. Good organizational and follow-up skills.
  3. Good listening skills and customer service skills.
  4. Ability to resolve issues and problems.
  5. Ability to work independently and effectively in a high volume environment.
  6. Knowledge of Microsoft Office Suite and other business related software.
  7. Ability to handle multiple tasks and prioritize work.

Education and Experience
  1. Typically a High school diploma or equivalent.
  2. Typically a minimum six months to one of related experience.
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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
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