Studio Build Operations Coordinator

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Amherst is revolutionizing the way U.S. real estate is priced, managed and financed in order to unlock opportunities for all market participants. Driven by data, analytics, and technology, Amherst has a 20-year history of anticipating where the next risks and opportunities are likely to emerge and designing actionable strategies for investors to capitalize on opportunities across residential real estate, commercial real estate and public securities. Amherst, along with its affiliates and subsidiaries, has more than 900 employees, $5 billion under management and approximately $15 billion under advisement and oversight. www.amherst.com.

Amherst is building out a modular factory network to produce hundreds of units per month that are distributed to different Amherst markets across the country. The Operations Coordinator will be the key liaison for managing this business process between factories and Amherst/3rd party network.

Responsibilities:

  • Single POC for all communication with the Amherst modular factory network

  • Managing all the tasks required to maintain effective control and communication for the ordering, production and delivery of modular units

  • Oversee/Maintain all Day-to-Day operational requirements and communication that involves Amherst (HQ or Field, and 3rd parties)

    • Amherst-HQ Communication (Legal, AP, Vendors, Supply Chain, Design)

    • Amherst-Field Construction Ops (Market Construction Managers/Directors)

3rd Parties tied to Business (Architects, Design, Freight, Supply Chain)

  • Create Amherst Center of Excellence across factory network that drive consistency, operational leverage (productivity improvements, cost savings)

    • Create process for centralizing functions within a factory that have duplication of efforts (Ex. Purchasing, Supply Chain, Design, Inventory Management)

    • Leverage production design to maximize supply chain savings and productivity

    • Apply value engineering to improve supply chain and onsite construction timeframes

  • Maintain the Amherst Modular Home Standards

    • Quality control for design, maintenance

    • Modifications as required to continue brand innovation

  • Drive strategy for transitioning offline processes to digital

    • Ongoing process improvements to drive scale and productivity

    • Expand data/content sharing across other departments and business functions to integrate factory processes within Amherst organization

Qualifications:

  • Bachelor’s Degree

  • 1+ years of finance experience

  • 3-5 years of Sales Operation and customer support experience

  • Superior communication skills – both written and oral, good listening skills.

  • Superior organizational skills (prefer project management experience)

  • Competence with Microsoft Office software (Word, PowerPoint, Excel).

  • Strong customer-focused attitude

  • Familiarity with SalesForce.com functionality preferred

  • Ability to work across a matrix organization

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
  • Employer-paid benefits (medical, dental, vision, health savings account)
  • Professional career development and reimbursement
  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
  • Backup childcare offered through Bright Horizons
  • Relaxed casual environment with virtual office events

Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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