Staff Manager, IT at Qualcomm (San Diego, CA)

| San Diego, CA
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Company:
Qualcomm Incorporated

Job Area:
Information Technology Group, Information Technology Group > IT Management

General Summary:

Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management. Provides direction for the effort required to protect the company's data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility. Usually requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Minimum Qualifications:
Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management. Provides direction for the effort required to protect the company's data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility. Usually requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

The responsibilities of this role include:• Working independently with little supervision.• Providing supervision to other supervisors/managers who are direct reports.• Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; Errors are not readily apparent due to the complexity of work process/product or time between decisions and results; Errors typically result in significant expenditure of time, resources, and funds to correct. • Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.• Some financial accountability (e.g., manages a small budget, has input into P&L).• Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization).• Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory.• Using deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.• Exercising substantial creativity is needed to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES: • Motivates direct team to accept change and adapt priorities in order to meet changing demands.• Develops, coaches, and mentors experienced members and managers of the team and provides development assignments.• Manages a team in assigned business area to ensure project and/or program objectives and business needs across multiple business domains (e.g., Engineer, IT, Finance) are being met by ensuring that high-level business requirements are thoroughly and accurately documented in accordance with company standards.• Communicates performance expectations and monitors and evaluates performance of members and managers of team to ensure plans are met.• Evaluates existing IT resources to determine coverage of the necessary skills and knowledge required to meet ongoing business demands. • Identifies and promotes a unifying vision throughout the team with associated day-to-day goals and creates a climate in which people want to contribute.• Manages the performance of team members and managers by meeting regularly with each member to discuss current and future state of key projects, identifies developmental opportunities, and evaluates performance based on key metrics.• Allocates workload (which includes key decisions, project management, and resource allocation) among team members and managers by taking into consideration employee availability, skill set, and current workload when making assignments.• Communicates plans, roadmaps, strategies, initiatives, and directions across IT domains, verbally and in writing.• Provides guidance and input into the management of requirements and/or solutions throughout key stages of the project or initiative.• Advises and teaches experienced members and managers of the team on how to achieve effective job performance.• Networks with colleagues within domain to gain insight, ideas, and connections.• Develops creative solutions to problems, and leverages new technology in order to more effectively meet business needs.• Supports IT teams by facilitating the implementation and maintenance of standardized tools, templates, and processes.

Principal Duties and Responsibilities:
• Motivates direct team to accept change and adapt priorities in order to meet changing demands.• Develops, coaches, and mentors experienced members and managers of the team and provides development assignments.• Manages a team in assigned business area to ensure project and/or program objectives and business needs across multiple business domains (e.g., Engineer, IT, Finance) are being met by ensuring that high-level business requirements are thoroughly and accurately documented in accordance with company standards.• Communicates performance expectations and monitors and evaluates performance of members and managers of team to ensure plans are met.• Evaluates existing IT resources to determine coverage of the necessary skills and knowledge required to meet ongoing business demands. • Identifies and promotes a unifying vision throughout the team with associated day-to-day goals and creates a climate in which people want to contribute.• Manages the performance of team members and managers by meeting regularly with each member to discuss current and future state of key projects, identifies developmental opportunities, and evaluates performance based on key metrics.• Allocates workload (which includes key decisions, project management, and resource allocation) among team members and managers by taking into consideration employee availability, skill set, and current workload when making assignments.• Communicates plans, roadmaps, strategies, initiatives, and directions across IT domains, verbally and in writing.• Provides guidance and input into the management of requirements and/or solutions throughout key stages of the project or initiative.• Advises and teaches experienced members and managers of the team on how to achieve effective job performance.• Networks with colleagues within domain to gain insight, ideas, and connections.• Develops creative solutions to problems, and leverages new technology in order to more effectively meet business needs.• Supports IT teams by facilitating the implementation and maintenance of standardized tools, templates, and processes.

Level of Responsibility:
• Working independently with little supervision.• Providing supervision to other supervisors/managers who are direct reports.• Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; Errors are not readily apparent due to the complexity of work process/product or time between decisions and results; Errors typically result in significant expenditure of time, resources, and funds to correct. • Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.• Some financial accountability (e.g., manages a small budget, has input into P&L).• Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization).• Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory.• Using deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.• Exercising substantial creativity is needed to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.

Applicants: If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomm's toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

If you would like more information about this role, please contact Qualcomm Careers.
More Information on Qualcomm
Qualcomm operates in the Mobile industry. The company is located in San Diego, CA. Qualcomm was founded in 1985. It has 40619 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 96 open jobs at Qualcomm, click here.
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