Sr Technical Program Manager - U4B at Uber

| Seattle
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About the Role

Join one of Uber's fastest growing verticals, Uber for Business (U4B), where we bring consumer product level quality to serve some of the largest enterprise customers in the world.

In this high-visibility role, you will be a key strategic partner to senior members of the leadership team. You will drive and execute high-impact org-wide initiatives to increase the effectiveness of our product and engineering organizations. The role demands great technical depth, principled thinking, a high bar for quality, and ambitious innovation. Working alongside a cross-functional team that includes Engineering, Product, Data Science, and Operations in a fast-paced environment, you will build and deliver technology solutions that power our U4B enterprise solution. You enjoy ambiguity and feel comfortable leading through influence.

What the Candidate Will Do

As a Sr TPM focused on creating enterprise grade APIs, you will work closely with product and engineering teams to understand customer needs and unlock revenue generating opportunities. In addition you will:

  • Organize and execute as an important member of the U4B team
  • Prioritize key critical initiatives based on impact through a data-focused lens
  • Anticipate and proactively solve long term system challenges through a deep understanding of business, product, and technology
  • Champion and lead effective decision making for world class system and architectural designs
  • Partner with the leadership and their extended teams to drive the communication and execution within the organization.
  • Lead short-term deep dives and cross-functional project teams to structure and execute analyses needed to develop recommendations. Lead critical projects based on emergent business needs.
  • Develop and contribute to internal and external knowledge bases
  • Build enterprise grade endpoints for reliability, availability, low latency, and scalability.

Basic Qualifications

  • Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience.
  • 8+ years experience as a TPM or Engineering Manager in a software, SaaS, or systems development environment.
  • Experience with or solid understanding of end-to-end software development
  • Solid technical aptitude and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
  • Excellent written and verbal communication skills and emotional intelligence.
  • Strong organizational skills to prioritize many tasks without losing sight of the highest priority items.
  • Analytical and truth-seeking. Understand sophisticated concepts and make reasoned decisions objectively.

Preferred Qualifications

  • Previous experience creating enterprise APIs
  • Strong technical experience in large distributed systems
  • Ability to conceptualize and lead delivery in a microservice environment
  • Skilled at facilitating discussions. You get the right people in the room, let conversations run their course while they are productive, move them toward consensus when possible, and make hard decisions or call out, as required.
  • Developer experience, including writing, testing, and deploying code
  • Curiosity and passion about the user experience. Any time you use a new app, you search out all the interesting features, looking for hidden gems. You often find yourself thinking about how you would redesign the app to provide a more delightful, friction-free experience to users.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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