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The Walt Disney Company
Create the Tech Behind Our Magic
Orlando, FL

Sr System Support Engineer at The Walt Disney Company (Orlando, FL)

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Key Responsibilities
  • Provide application support for an enterprise Robotic Process Automation platform
  • Build, configure and manage environments for the RPA platform
  • Assist with management of day-to-day operations of the production RPA platform and bot processes running live on that platform
  • Assist with managing the onboarding of new bots to RPA platform
  • Manage production incidents, including communications to stakeholders, leading troubleshooting efforts, coordination with vendor support team
  • Monitoring servers and applications (running processes, monitoring resource usage, viewing application logs etc.)
  • Perform daily health checks, ensuring the stability of production environment

Key Skills & Experience
  • Experience with support and operations for a business-critical enterprise software applications
  • Experience building, configuring and running cloud-based software systems
  • Expertise with RPA software platforms preferred
  • Python, Java, SQL experience preferred
  • Ability to troubleshoot complex enterprise applications and systems
  • Experience investigating and resolving production related issues in a timely manner
  • Experience in formal change management processes
  • Experience with networks and distributed applications
  • Delivery-focused, detail-oriented
  • Strong collaboration and communication skills
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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Volunteer in local community
Partners with Nonprofits
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.


Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.


SVP/Chief Technology Officer, The Walt Disney Studios

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