About the Role
The key mandate of the US & Canada Eater Operations team is to unlock the next wave of growth for Uber Eats. In this role, you will own a key aspect of user engagement, from strategy to execution. We are looking for an exceptional individual who is passionate about finding and executing creative solutions to our most complex problems. You will work closely with our Leadership Team, and drive alignment across the entire organization, including Product, Legal, CRM, Business Development, and Marketing. The ideal candidate for this role has a proven track record of developing successful growth strategies, designing and executing engagement campaigns, and working effectively with cross-functional stakeholders.
What You'll Do
• Own large-scale projects, run experiments and execute promotional campaigns to drive user engagement• Collaborate with Marketing, Business Development, and CRM to unlock new engagement levers throughout the entire Marketing funnel• Devise investment business cases and recommendations for engagement opportunities based on a rigorous cost-benefit assessment• Develop best-in-class tools, insights, and processes to enable our Territory Operations teams to win their markets• Present analyses and findings to Senior Leadership and cross-functional partners
Basic Qualifications
At least 3+ year of professional experience in Operations Management or Strategy
Preferred Qualifications
• 4-6 years of experience in strategy, operations, or related field• Self-starter with an analytical orientation; compassionate and leans in and embraces rolling up your sleeves with your team; skilled at balancing between short-term needs and long-term investments; flourishes with change and comfortable with ambiguity• Bias toward action and constant push for clarity and execution• Excellent written and verbal communication skills as well as partner management, consensus building, and project management• Exceptional Excel / data management skills• SQL proficiency strongly preferred• Bachelor's degree (preferably in a quantitative field such as math, statistics, physics, chemistry, engineering, economics, computer science, operations research)
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.