Who are we?

CRITICALSTART is turning the managed security services market on its head by being the first to look at cybersecurity threats in a new way! We are on a journey towards building the future of cybersecurity, and we need highly talented and motivated people like you! At CRITICALSTART, we live by three very basic principles: do what’s right for the customer, don’t do things that suck, and do what’s right for our employees. That’s it! By concentrating on these three values, we have built a lasting culture that delivers on promises to our people and our customers – and they are the key drivers to our long-term success!

If applying for this position, please take a few minutes to read our reviews on Glassdoor (https://www.glassdoor.com/Reviews/Critical-Start-Reviews-E1571388.htm). Include something about our Glassdoor reviews that made an impact when you submit your resume – can be positive or negative.

What can we offer you?

- An opportunity to drive significant shareholder, customer and employee value.

- A constant stream of new things to learn.

- Breadth and depth. Do you want to make an impact? The work you’ll do will directly impact the experience of our customers.

- Highly talented and dedicated peers, all the way from Sales Engineering to Customer Support.

- An open, supportive, and collaborative work environment.

Who you are?

While CRITICALSTART’s customers share common use cases & business requirements for new security initiatives, each has a varying degree of uniqueness. As a Sr. Security Architect, you will be meeting customers on a regular basis to understand their challenges and draw upon your own industry experience to create winning solutions to meet the uniqueness of each customer’s operating environment. The solutions built would be based upon our award-winning security technology portfolio, managed detection & response (MDR) capability, and professional services org. 

Our customers will be relying on your expert advice ranging from selecting the best fit email filtering solution to enterprise security transformation. 

This position reports to the Presales Director.

What you will be doing?

• Support regular conversations on security technologies including SIEM, NG-FW, Endpoint (NG-AV, EDR), Cloud Monitoring & Compliance 
• Lead Professional Services conversations & scoping for GRC, Offensive Security (Pen Testing), and strategic technologies (e.g. Palo Alto Networks, Splunk, etc.)
• Work with Account Managers for account strategy plans
• Account Manager Mentoring / Sales Support
• Partner engagement – engaging security technology partners for deeper capability conversations
• Partner Certifications – Maintaining technical and presales certifications for our top tier partners
• Maintain technical relationships with CRITICALSTARTs existing accounts in territory
• Identify opportunities to add new security technology partners in emerging fields
• Build relationships with channel and integration partner presales resources
• Understand key competitive differentiators & use cases of each security technology
• Developing presentations and other customer facing deliverables affirming CRITICALSTART’S position as a security thought leader
• Assist customers in defining / refining key requirements for security projects 
• Most travel will be within North Texas & Oklahoma – DFW Area mainly, Tulsa, Oklahoma City & occasional travel will include Arkansas (day trips) 

What you will bring?

• 8-10 years of experience in designing / implementing enterprise security programs as a practitioner, consultant, or sales engineering
• Working knowledge of industry frameworks such as: ISO 270002, NIST SP 800-53 & CSF, GDPR/CCPA, NYDFS, PCI-DSS, HIPAA Security 
• 5+ work related experience in the design or deployment of 3 of 4 core areas: SIEM, NG-FW, Endpoint (NG-AV, EDR), Cloud Monitoring & Compliance
• Able to effectively communicate at all levels from C-Level to Engineer
• Strong written and presentation skills; ability to clearly communicate complex messages to a variety of audiences at customer locations & conferences
• Maintains focus on daily schedule – knows how to prioritize customer meetings before anything else
• 3+ years of experience at a Security VAR or VAR with a Security Practice is preferred

What’s the working environment like?

This job operates in a professional office environment, but we don’t take it too seriously. Casual dress every day! We have an open office, meeting and collaboration spaces, phone rooms, wellness rooms and a break room with a ping pong table, gaming machine, and shuffle board! This role routinely uses standard office equipment such as laptop computers and smartphones and we work in an extremely fast paced, fun environment. In addition, we provide reasonable accommodations to enable individuals with disabilities to perform the essential functions.

What does our Comp and Benefits package look like?

-Competitive salary with bonus opportunity

-Employee Stock Options

-Employee Healthcare 100% paid for employees/50% for dependents

-Dental & Vision Plan

-Employer Paid Life Insurance and Long-term Disability coverage

-Voluntary Short-term Disability and Additional Voluntary Life Insurance coverage

-Unlimited PTO plan

-401k plan with matching program