Capital One
Washington DC

Sr. Risk Manager, Controls Management Team Lead - Enterprise Services Risk at Capital One (Washington DC)

| Washington DC
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Center 2 (19050), United States of America, McLean, Virginia

Sr. Risk Manager, Controls Management Team Lead - Enterprise Services Risk

As a Sr. Manager in Capital One’s Enterprise Services (ES) Risk, you will apply your analytical and delivery skills to our highest profile Risk Management projects. You will partner across Enterprise Services to develop and support cutting-edge Risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will partner with peers and senior leaders, second and third lines of defense, as well as lines of business to drive organizational change in order to better manage the Company’s risk in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.

 

Enterprise Services Risk professionals are experienced, well-trained, and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk services to our business partners. The candidate will be a highly-motivated Risk Management professional with excellent support, analytical, planning, collaboration, and communication skills.

 

Responsibilities: 

This role supports ES Risk’s horizontal program governance for Controls Management. The Control Management Team (CMT) provides a risk services model focused at enhancing governance for Enterprise Service’s controls for the Enterprise Products and Platforms (EP2), Experience Design (xD), and Brand. This role collaborates across all three lines of defense to design, facilitate, and lead the execution of processes to manage, enhance, monitor, test, and report on the effectiveness of controls.

 

Specifically, this role will work closely with ES-Risk’s Risk Guides to:

  • Mature a service model with the EP2, xD, and Brand organizations that meets the Enterprise Controls Standard requirements;

  • Lead a team and manage EP2, xD, and Brand testing engagements to ensure timely and comprehensive completion;

  • Translate and apply testing results into actions to educate and assist the business in taking remediation actions, when necessary;

  • Be a strategic leader by assisting in setting and driving the team’s agenda;

  • Become an expert and key partner in the EP2, xD, and Brand products, platforms, and processes to drive valuable results and guide the business to strong control management;

  • Drive reporting and readouts on the results, themes, and context of controls issues and topics to senior leaders;

  • Create and implement a strategy for EP2, xD, and Brand that will assist the business during risk assessment and control creation;

  • Proactively identify and execute process improvements that will improve Controls Management practices;

  • Collaborate with internal customers or partner teams to identify and execute successful engagement models to ensure adherence of the Enterprise Controls Standard;

  • Partner with Enterprise Risk Management (ERM) and other 2nd line partners and Enterprise Services teams to identify and implement “best practices” for a Controls Management; framework for ES

  • Facilitate and champion a culture of continuous improvement and innovation; 

  • Support ad hoc projects; and 

  • Develop and advance high performing coalitions with key partners. 

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 4 years of Risk Management experience

  • At least 2 years of People Leadership experience 

  • At least 2 years of Controls Management or Audit experience

  • At least 2 years of product, platform, or technology experience

  • At least 2 years of project or process management experience

 

Preferred Qualifications:

  • At least 6 years of Risk Management experience in technology, financial services, or fintech

  • At least 4 years of Controls Management or Audit experience

  • At least 3 years of experience with technology platform management in digital banking or fintech

  • Experience with PRIME

  • Google and MS Office Suites experience 

  • Strong written and verbal communication skills

  • Strong customer focus and ability to collaborate across teams to deliver

  • Industry Risk Professional Certifications such as CISA, CRISC, CISSP, CCSP, or CSPO

  • Experience with Cloud Computing and Agile Software Development risk concepts

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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What are Capital One Perks + Benefits

Capital One Benefits Overview

At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.

Culture
Volunteer in local community
Volunteer projects are encouraged and supported by Capital One through both traditional monetary contributions and flexibility to participate in associate-led initiatives.
Partners with Nonprofits
Capital One’s philanthropy program provides grants to organizations that support education, financial literacy and community development, including affordable housing and small business development.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Business Resource Groups (BRGs) play an important role in attracting world-class talent, developing tomorrow’s leaders, engaging and retaining our diverse workforce and enhancing our workplace.
Hiring Practices that Promote Diversity
Our professional recruiting teams focus on attracting underrepresented talent for our key business roles, including analyst, product, and tech roles across varied tactics and connection points.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Capital One offers two flexible spending accounts (FSAs) – a Health Care FSA and Dependent Care FSA – administered by Anthem.
Disability Insurance
Capital One automatically provides full-time associates with Short-Term Disability and Basic Long-Term Disability coverage at no cost. You have the option to purchase Supplemental Long-Term Disability
Dental Benefits
Capital One offers coverage through Delta Dental to help you maintain your smile through regular preventive care and treatment for any dental problems that may arise.
Vision Benefits
To help you keep life in focus, vision coverage through Anthem Blue View Vision provides benefits for eye exams and vision correction treatment.
Health Insurance Benefits
Our medical plans provide comprehensive and affordable coverage for a range of health care services and are designed with the ability to be flexible and choose which benefits work for your needs.
Life Insurance
We provide full-time and eligible part-time associates with Basic Life, and Accidental Death and Personal Loss (AD&PL) Insurance at no cost.
Wellness Programs
Onsite Gym
Mental Health Benefits
Capital One's Employee Assistance Program provides a robust set of services including telephonic, virtual and/or face-to-face counseling, legal and financial assistance, ID theft recovery, and more.
Retirement & Stock Options Benefits
401(K)
Through automatic payroll deductions, you may contribute up to 50% of your Annual Benefits Salary (base salary, shift differential, bonuses, commission, incentives and overtime) to your account.
401(K) Matching
Capital One will match 100% of the first 3% of Annual Benefits Salary that you contribute, plus 50% of the next 3% of Annual Benefits Salary that you contribute.
Employee Stock Purchase Plan
You can elect to contribute between 1% and 15% of your base salary** to the ASPP and receive a partial match on your contributions from Capital One. **Includes standard pay and any commissions
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
The Bright Horizons Care Advantage Program provides alternative child and adult care options during a lapse or breakdown in normal care arrangements.
Generous Parental Leave
Flexible parental leave options are available to full-time associates at the time of their child’s birth or arrival in their home.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
The Adoption Reimbursement program provides financial support to full-time associates who are building their families through adoption.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.

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