Alliant Credit Union
We set the standard for simple and rewarding digital banking.
Chicago, IL

Sr. Manager, IS Governance & Compliance at Alliant Credit Union (Chicago, IL)

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What will your day look like?

You will be responsible for orchestrating the Information Security and Information Technology (IS/IT) Governance and Compliance program to meet the business objectives and needs of Alliant, our members, and teams. Work requires a broad background and experience in IS/IT Governance and Compliance with additional experience with IS/IT Risk Management an advantage. The incumbent matures the IS/IT governance and compliance program and partners with business and technology leads to identify, analyze, and facilitate decision-making and actioning on compliance issues and ensure organizational regulatory and audit readiness. The Senior Manager is responsible for providing key stakeholders and management timely and accurate reporting on the status of compliance, issues and projects.

Resources to do the job require sound and proven leadership ability, strong analytical skills, and technical expertise. In addition, this individual needs strong written and oral communication skills, as well as the ability to translate detailed, technical information into business objectives. The Senior Manager also contributes to the company Information Security strategy and roadmap. General direction is received from the Director - Governance, Risk Management, and Compliance (GRMC).


Do you see yourself doing this?

  • Develop and mature IS Governance and Compliance, practices, and procedures; operationalize and institutionalize processes.
  • Manage and execute projects to ensure design of controls is aligned to compliance/regulatory requirements, including improving existing compliance/regulatory processes and controls.
  • Lead the execution of compliance programs around FFIEC, NCUA, HIPAA, NIST, Privacy and GLBA.
  • Partner with control owners and stakeholders to gather required document and address questions.
  • Lead compliance assessments and data security governance reviews for internal applications and products as well as service providers utilizing established IT frameworks and assessment programs.
  • Prepare, and present assessment findings to cross-functional teams such as product, security, application, sourcing, legal and compliance.
  • Support timely remediation of regulatory and audit findings and recommendations.
  • Lead an operating rhythm to report key metrics including status of assessments, issue management and key gaps in controls.
  • Develop IT/S policies, standards, and procedures and work through the process to get them reviewed, approved and published. Ensure governing documents are aligned with organizational risk appetite, capabilities, and regulatory requirements. Lead training and awareness sessions to explain the requirements to others.
  • Responsible for maintaining an IT/IS control library and controls life-cycle management process that meets the organizational and regulatory requirements.
  • Participate in other security and audit compliance efforts.
  • Interact with multiple cross functional teams to educate, train and address questions related to process, policies, controls and issue remediation.
  • Stay current and utilize industry standards and best practices to drive improvements in overall security posture.
  • Identify strengths and weaknesses in the security program as they relate to privacy, security, business resiliency and compliance frameworks.
  • Ensure organizational regulatory and audit readiness and facilitate resolution of findings and recommendations.
  • Partner with strategic vendors and manage relationship with key resources to ensure optimal service levels and work with procurement on contractual requirements.
  • Bring visibility to existing organizational issues and drive accountability.
  • Mature and formalize the IT Policy Exception process used to identify policy gaps associated with IT applications or projects.
  • Lead GRMC-related projects or Information Security projects as needed.
  • Lead team members toward achieving team goals including process improvement, continuous compliance improvement and anticipating and navigating roadblocks to achieve success.
  • Deliver timely and concise communication, including developing and producing management reporting, illustrating compliance and issue status, tends, and remediation plans.
  • Educate Business and IS/IT application owners by leading training session and focus session to demonstrate IS/IT governance and compliance processes and share industry trends.
  • Ensure organization regulatory and audit readiness in regards to governance and compliance programs and facilitate resolution of any associated findings and recommendations.
  • Manage and mature the Security Awareness training program including program metrics, incorporating lessons learned into process improvements, making program improvements, and reporting on program.
  • Manage and improve the Information Security and sub-team SharePoint sites to communicate information to our Stakeholders.
  • Perform other duties & responsibilities as assigned.

Leadership and Performance Management Responsibilities:

  • Apply high performance management practices in leading an engaged workforce to effectively deliver the value of this function
  • Develop and manage employee engagement strategy while facilitating ongoing, meaningful recognition of team and individual successes
  • Demonstrate courage, ability and agility to understand and address organizational transition in real-time; establishing expectations for the unexpected.
  • Translates strategic and operating plans into meaningful direction of projects, goals, priorities and activities
  • Capture, analyze, and understand the internal environment, team dynamics, and talent capabilities to address organizational refinement, agility and growth.
  • Champion Employee/Internal Customer Engagement, employee development and all cultural hallmarks through a strong leadership signature and a growing command of Alliant's leadership competencies.
  • Provide a structured and consistent approach to ensure that individual development plans are in place, performance management is consistent, performance management process is respected and followed, and coaching and feedback are provided on a regular and dynamic basis.
  • Work with your direct reports and help seek out growth opportunities for your reports; continually challenge reports to maximize their engagement and productivity.
  • Help propagate messaging across the organization that fosters a broader knowledge of GRMC, promotes collaboration and influences constructive and positive change.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensure compliance with all applicable state and federal laws, company procedures and policies. Maintain integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.


What makes you a great fit?

You'll be a great fit if in addition to the completion of a Bachelor's degree, required, Information Security or Compliance, Risk management, or Governance certifications preferred, and you have:

  • 7+ years' experience leading others, including technical staff, and has a proven ability to develop, coach and motivate employees effectively.
  • Minimum of 10 years of experience in IT Governance and Compliance.
  • Experience in IT GRC required with demonstrated ability to effectively manage the entire IT governance and compliance program, including assurance, assessments, internal, external, and regulatory audits, issue remediation, and reporting.
  • Knowledge on regulatory requirements and laws, including but not limited to, FFIEC, NCUA, SOX, GLBA, and Privacy and familiarity with ISO 27001/27002 or NIST is preferred.
  • Demonstrates strong analytical skills.
  • Exceptional written and verbal communication skills.
  • Highly effective project management skills.
  • Technical aptitude and ability to work collaboratively with a team.
  • Ability to influence, negotiate and build strong partnerships.
  • Detail oriented with good time management skills.
  • Demonstrated ability to handle multiple assignments simultaneously in a time-bound schedule.
  • Excellent organizational and follow up skills
  • Effective stakeholder management skills.
  • Expert problem solving and decision-making skills.

When you're happy, we're happy!

As a thank you for joining our team, you'll benefit from:

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off

Still not convinced?

For more details you can also visit our Glassdoor and LinkedIn profiles.
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What are Alliant Credit Union Perks + Benefits

Alliant Credit Union Benefits Overview

Alliant constantly works on improving its Employee Value Proposition. Our Human Capital Group team seeks ongoing employee feedback to continue to raise the bar on employee-focused benefits, making updates to the existing and adding new benefits every year.

Volunteer in local community
Alliant offers 8 hours of paid volunteer time benefit for all employees.
Partners with Nonprofits
To execute on our mission of Bridging the Digital Divide, Alliant has partnered with PCs for People, Connected Nation, DiGiTunity and the National Digital Inclusion Alliance.
Friends outside of work
Eat lunch together
Intracompany committees
Alliant has an Employee Events & Community Engagement team, the ACU Foundation, Brand Journalism/Alliant Reporters team, an on-site Toastmasters club & Employee Resource Groups.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Alliant provides our leaders and employees with unconscious bias, psychological safety and inclusive mindset training.
Diversity manifesto
Diversity Employee Resource Groups
Alliant supports employee resource groups. At this time, employees created INCLUDE, a women's resource group and ALL, an LGBTQ+ employee resource group, and EMPOWER black employees' resource group.
Hiring Practices that Promote Diversity
At Alliant, we ensure that we have a diverse candidate slate for every role for which we hire and that our interview panels are also diverse.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Alliant employees can contribute up to $2,750 annually to their Health Care FSA and $5,000 to their dependent care FSA.
Disability Insurance
Company provides Short Term Disability benefit payable for up to 13 weeks as well as Long Term Disability insurance that covers 66.67% of your monthly earnings up to $10,000 monthly maximum payout.
Dental Benefits
Preventive services covered at 100%, Basic services covered at 80%; Major restorative services covered at 50%; Orthodontics covered at 50%
Vision Benefits
Alliant offers free vision benefits to its employees and their dependents. The vision benefits plan covers 100% for annual eye exams after a $10 copay and $150 for glasses and contacts.
Health Insurance Benefits
Alliant provides a choice of two medical plans. If you elect a medical plan, you are automatically enrolled in an HSA where Alliant contributes funds to help you pay for your out-of-pocket expenses.
Life Insurance
Basic Life insurance and Accidental Death & Dismemberment is equal to 1 times an employee's annual salary. Employees can also purchase Voluntary Life insurance for themselves and their dependents.
Pet Insurance
Our pet insurance policy covers up to %90 of out of pocket expenses.
Wellness Programs
With Alliant's wellness reimbursement program, each employee receives up to $35 per month (non-cumulative) to spend on wellness activities and discounted wellness services through ThrivePass.
Mental Health Benefits
Alliant employees get free access to ComPsych, Calm and myStrength apps and services.
Retirement & Stock Options Benefits
Alliant offers a 401(k) plan administered through Fidelity where employees can contribute up to 60% of eligible compensation to the annual IRS limit.
401(K) Matching
We match 100% of contributions up to the first 5% of an employee's annual gross pay. eligible salary. You will be 100% vested in these contributions right away.
Performance Bonus
In the last years, Alliant’s bonus payouts were above 100%.
Match charitable contributions
The Alliant Credit Union Foundation also matches employee donations made to non-religious, non-political 501(c)(3) organizations up to a total of $1,000 per person per calendar year.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary and secondary caretakers.
Flexible Work Schedule
Alliant provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Since the pandemic began, all non-essential job functions have been remote 100%.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for up to 26 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service. Alliant also offers a Flexible Time Off (unlimited time off) policy for Sr. Managers and above.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can withhold up to $280 per month pre-tax for transit expenses and up to $280 per month pre-tax for parking expenses.
Company Outings
Alliant hosts between 4 and 6 major employee events in a year, including the Annual Volleyball Tournament, annual summer party and employee appreciation day celebration.
Stocked Kitchen
Currently, Alliant offers free snacks, free hot beverages and bottled water during the day, free lunch/food events on occasion and bi-weekly free fruit.
Some Meals Provided
Fitness Subsidies
Alliant reimburses its employees up to $35 per month for gym, health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Alliant offers employees professional development opportunities like Annual individual budget for training, onsite training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.
Diversity Program
Lunch and learns
Alliant hosts lunch and learn and hour with the leader meetings once per quarter, giving our employees to hear from our executive and senior leadership teams.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer up to $5,250 annually for continuing education through our tuition reimbursement benefit.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Alliant constantly works on improving its Employee Value Proposition. Currently, Alliant offers free snacks, free hot beverages and bottled water, free lunch/food events on occasion, personal concierge service, on-site package/mailing service, massage therapy, discounted ticket sales, car wash, dry cleaning, convenience store, vehicle maintenance, banking and a gym at our headquarters location.

Our company works hard to create a work environment that allows our employees to maintain a healthy work/life balance. We encourage our employees to take advantage of flexible hours and offer an option to work remotely. Alliant also offers a very generous PTO package, which starts new employees with 21 PTO days annualized in their first year of employment.

The well-being of our employees and their families translates to productivity and commitment to their jobs. That is why we constantly work on launching new benefits that will help them find the best medical care at the lowest cost and get the help they need with convenience and without unnecessary stress.

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