Sr. Localization Specialist, CSG at Salesforce (Atlanta, GA)

| Atlanta, GA
Sorry, this job was removed at 7:20 p.m. (CST) on Tuesday, May 31, 2022
Find out who's hiring in Atlanta, GA.
See all Operations jobs in Atlanta, GA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Customer Success Group

Job Details

The Salesforce Customer Success Group (CSG) is seeking an experienced Localization Specialist to join the CSG localization team. This person will be responsible for the day-to-day activities associated with the intake of localization project requests, requirements gathering with stakeholders, budgeting/forecasting of projects, and liaising with vendors to produce and deliver localized assets.

You are an experienced localization specialist who is well versed in orchestrating localization processes and understands the latest in localization technologies. Focused on driving successful outcomes, you will lead localization projects, use data to make informed decisions, and coordinate cross-functionally to support our various stakeholders and their evolving needs. To be successful in this role, you will need a blend of skills including business insight, budget planning, communications, and project management.

This is an incredible opportunity to become part of the content team responsible for driving customer expertise and scale across the most innovative company in the world, producing valuable content for our customers wherever they are on their journey.

  • Manage localization projects end to end; work closely with team members, internal business partners, and external vendors
  • Develop intake process; manage time, budget, resources, and quality control
  • Monitor vendor process and quality; ensure vendor delivers on contractual SLAs
  • Guide partners in translation standard methodologies to minimize downstream issues
  • Responsible for budget estimates (quarterly and ongoing)
  • Communicate process changes with partners
  • Collaborate with customers to resolve any questions
  • Identify and communicate any project risks
  • Monitor program performance and communicate results
  • Plan and complete weekly vendor meetings and monthly office hours with internal team members
  • Alignment across Salesforce localization teams and keep up to date with industry trends
Preferred Qualifications/Skills
  • 3+ years hands-on content and localization program operations experience
  • Experience leading complex, cross-functional programs to delivery in localization
  • Understanding of translation technologies (translation memories, translation management systems, machine translation, etc.)
  • BA/BS in communications, marketing, or related field
  • Excellent interpersonal skills, both written and verbal
  • Familiar with foreign cultures and languages (multilingual or a polyglot)
  • Highly collaborative and excels in a complex, matrixed environment
  • Knowledge of Salesforce reporting and dashboards
  • Experience using Salesforce and proficient using tools such as Quip, Google Product Suite (Calendar, Slides, Sheets, Sites), Slack, Tableau, and Kapost
  • Ability to prioritize and manage commitments effectively
  • Ability to analyze information, make connections, and demonstrate deep-level thinking

For Colorado-based roles: Minimum annual salary of $75,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or

Salesforce welcomes all.
More Information on Salesforce
Salesforce operates in the Cloud industry. The company is located in San Francisco, CA, Atlanta, GA, Chicago, IL, Burlington, MA and Dallas, TX. Salesforce was founded in 2022. It has 59679 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 130 open jobs at Salesforce, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Salesforce's full profileFind similar jobs