Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Charlotte, NC

Sr IT Security Admin at Spectrum (Charlotte, NC)

| Charlotte, NC
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$5000 Signing Bonus!
JOB SUMMARY

Perform system administration of the security systems and applications in support of the Corporate IT Cyber Security environment. Responsible for overseeing health check data output, change management, user administration and implementation of security policies that maintain and support the IT Security and Compliance strategy. In addition, this role performs security auditing procedures on various systems.
MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently supports all efforts to simplify and enhance the customer experience
  • Perform system administration on security systems and applications with a focus on maintaining stability and ensuring operational readiness.
  • Provide oversight of the health and well-being of security tools in the server environment and associated applications.
  • Monitor alerts and dashboards, set up monitoring criteria, troubleshoot warnings, and provide partnership with IT supports teams on outages to resolve alerts to include on call support.
  • Troubleshoot system or application impairments as identified by the daily health check monitoring report, ensuring repair and ongoing stability.
  • Account for administration of the Security Operations SEIM (Security Event Information Management) system to include providing role based system access, integrating new data log sources, policy based use cases, workflow integrations and setting or modifying service level agreements (SLA's).
  • Establish and drive enforcement of encryption technologies utilizing the roles, policies and procedures required to create, manage, distribute, use, store and revoke certificates and keys.
  • Configure system components, encryption, maintain documentation and ensure ongoing audit processes are in place to comply with PCI DSS (data security standards) for the security systems under IT Security and Compliance control.
  • Facilitate escalations as system issues arise
  • Collaborate with business partners and security operations/networking teams to identify appropriate software or technologies, policies, and operational workflows to allow business initiatives to continue in a secure environment.
  • Participate in evaluating security products and/or procedures to enhance productivity and effectiveness.
  • Provides support to the employee user community across all business units for security related issues, provides education of the security policies, and consults on security issues regarding user built/managed systems.
  • Facilitate the support of the security operations plan of record according to the IT and corporate strategy.
  • Work cross-functionally with internal and external departments to ensure security tool monitoring meet needs of the enterprise.
  • Support development and implementation of new technologies implemented in various parts of organization to improve both security of the end point and server.
  • Maintain subject matter expertise in current IT cybersecurity issues especially those surrounding security tools.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
  • Advanced working knowledge of security systems and concepts that support end user web-filtering, workstation/server AV, end point protection technologies, wireless Corporate AP environments, DLP and SIEM technologies.
  • Strong knowledge of security infrastructure, threats and vulnerabilities to systems, applications and the network environment, and mitigating security threats.
  • Strong knowledge of patch and change management processes for Windows, UNIX and Linux environments.
  • Ability to document MOPs (Method of Procedure) and carry through on adherence when performing change management, ensuring quality assurance of related change and ongoing system and environment stability.
  • Basic knowledge of security regulations affecting Charter, including PCI.
  • Basic level knowledge of Microsoft Word and Excel
  • Ability to learn and support new systems and applications
  • Ability to work with others to resolve problems, handle requests or situations
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Displays a sense of urgency to resolve issues quickly and efficiently
  • Ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
  • Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
  • Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
  • Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
  • Ability to make decisions and solve problems while working under pressure
  • Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently

Education
BA/BS in Cyber Security, Information Technology, Computer Science or equivalent work experience
Related Work Experience
5+ years of combined IT and/or security work experience
5+ year of IT work experience specializing in Cyber Security / Security Operations Center work experience
4+ years related work experience in administering and troubleshooting security solutions
4+ years Implementing network security policies, application security, access control and corporate data safeguards
PREFERRED QUALIFICATIONS
Education

CISSP, CCENT, CCNA-Security
WORKING CONDITIONS
Office environment
Some travel
On call responsibility ISE360 308810-1 308810BR
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Technology we use

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 9 years in a row.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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