Caterpillar
Cat Digital uses digital technologies to help Caterpillar Inc. customers build a better world.
Peoria, IL
Remote

Sr IT Analyst-Tech Infrastructure at Caterpillar

| Peoria, IL | Remote
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Career Area:
Information Technology
Job Description:
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
At Caterpillar, a brand recognized the world over, your office could be closer than you ever realized. Caterpillar's highly flexible work environment fosters a culture to inspire unconventional ideas to accomplish remarkable results. With life demands ever-changing, Caterpillar provides employees the autonomy to choose their work location based on their daily commitments and how/where they work most efficiently and effectively. It's time to start building what matters most, your career!
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Job Purpose:
The Desktop Engineering Product Owner will take responsibility for products within the DTE scope. This position will be hands on for the technical solution, works in our local lab, develops relationships with vendors, provides deep support to the managed service provider, and supports the Enterprise Architect in terms of architecting DTE solutions. Competence is critical, in that this role impacts up to 100,000 end user devices and manufacturing workstations.
Description:
Primary responsibilities include: 1. Own and manage Windows platform in terms of roadmap the solution, manage client health, and develop required solutions. 2. Work with the managed service provider to support the Windows platform and execute the updates. This analyst must be:
  • Works closely with enterprise architects, security engineers for Logical architecture reviews and approvals.
  • Competent to perform all programming, project management, and development/deployment assignments without close supervision; normally assigned the more complex aspects of systems work;
  • Works directly on complex technical problem identification and resolution, including responding to off-shift and weekend support calls;
  • Works independently on complex infrastructure technology components that may be used by one or more applications or systems;
  • Deploys or integrates technology components based on requirements gathered from customers;
  • Performs integrated testing and customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results;
  • Fully knowledgeable of the relevant programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems and cross platform infrastructure components; can provide training on these topics for others;
  • Performs implementation and integration tasks for medium to large, complex in-house developed systems and/or purchased software solutions;
  • Assists customers with documentation, training, and usability efforts, through development of documentation published in the Service Now platform and team knowledge base.
  • Integrates processes across functional organizations.
  • Typically serves as a team member on one or more projects.
  • Have a sense of urgency to manage user issues and proven problem-solving capabilities.

Basic Requirements:
  • Bachelor's degree in computer science, or engineering or related technical field or equivalent experience in IT
  • 3-5 years of relevant experience.
  • Hands-on experience in (implementation, upgrade, and support):
    • Operating systems - Windows (XP,7,8,10), MacOS
    • Browsers - Chrome, Firefox, Internet Explorer, Microsoft Edge, Safari
    • Applications - ServiceNow, O365, Powershell; Symmantec Endpoint Protection

Top Candidate Will Also Have:
  • Hands-on experience with Linux OS; InTune; NitroPDF; Adobe; ActiveDirectory - user account and device administration; SCCM; Citrix; VPN; network monitoring tools; Ubuntu.
  • Previous leadership experience - team lead, project lead, etc.

Additional Details:
Location: Dallas, Texas; Nashville, Tennessee; East Peoria, Illinois
Relocation available
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary, because we value your performance. We offer a total rewards package that provides day one benefits [medical, dental, vision, RX, and 401(k)] along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Submit your information to our Talent Network here .
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Technology we use

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What are Caterpillar Perks + Benefits

Culture
Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Caterpillar

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.

Madison

Recruiter

What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.

MacGregor

Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.

Rakshan

Digital Product Manager

How do you make yourself accessible to the rest of the team?

The team should be comfortable approaching me with any kind of issue — like improving a process, getting rid of unnecessary ceremonies or something else — and know that I will address it. I believe a manager should be the first line of defense against bugs and conflicting priorities, and my team needs to know that I have their back.

Stan

Software Engineering Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.

Dan

Analytics Director

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