Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com

The Opportunity

Rapid7 is looking for an experienced cross-functional leader to drive success and cybersecurity program health for our customers through our Advisory and Product Consulting teams. In this role, you will lead the Advisory and Product Consulting lines of business to drive best-in-class consulting delivery, focused on supporting our customers through planning, building, and running their security programs.

Essential Responsibilities

• Drive the Advisory and Product Consulting vision, standards, and roadmap, in partnership with key cross-functional stakeholders, ensuring solving for customer needs are at the forefront

• A leader of leaders that inspires and develops future leaders

• Define and measure key metrics and progress of key work streams, ensuring alignment and/or decision making, and guiding the team (direct and indirect reports) 

• Foster strong cross-functional partnerships to deliver impact consistently through seamless communication and coordination

• Measured on: Execution of Advisory and Product Consulting vision, Professional Services Metrics (revenue, utilization, margin)

Job Requirements/Core Skills

• 10+ years of experience in a cross-functional leadership, Strategic Consulting, Product Management, or Customer Experience role, preferably with a focus on customer success, professional services, or support.

• Successful track record leading complex, cross-functional initiatives with a large scope delivering customer outcomes

• Demonstrated experience in process design and improvement

• Effective communication skills, with the ability to be both assertive and influential, across levels and teams within the organization

• Strategic thinker, skilled at connecting dots across stakeholder teams while facilitating progress through program leadership 

• Excellent portfolio management, ability to guide multiple complex projects to delivery

• Strong executive presence, experience facilitating cross-functional executive stakeholders 

• Track record of building and guiding high performing teams, 5+ years experience in people management or leadership capacity

• Dynamic and enthusiastic personality, combining flexibility and creativity

• Bachelor's Degree, MBA or equivalent experience strongly preferred