Sr. Clinical Documentation Auditor

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Overview
Strive Health
Strive Health is built for purpose- to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification and engagement, comprehensive coordinated care, and home-first dialysis. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from CKD through ESRD, leveraging comparative and predictive data and analytics to identify patients at risk. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization, and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top ta lent in the Healthcare community and set a new standard for how kidney care should be done.
Sr. Clinical Documentation Auditor
The Clinical Documentation Auditor is responsible for supporting the Care Management team by providing ongoing staff audits to ensure compliance with documentation requirements. Utilizes clinical expertise for the review of patient files and care plans against appropriate criteria in conjunction with accreditation, contract requirements, critical thinking, and decision-making skills to determine medical appropriateness, while maintaining production goals and QA standards. Ensures day-to-day processes are conducted in accordance with NCQA Standards other internal and regulatory standards. The Clinical Documentation Auditor will provide ongoing feedback and education to the clinical management team regarding accurate documentation to improve overall health outcomes for patients and continuity of care.
Essential Functions

  • Reviews and interprets patient files and care plans against criteria to determine appropriate documentation based on clinical practice guidelines and appropriateness of care; determines if the patient file documentation supports the patients' need for services.
  • Reviews internal assessments and care plans against NCQA case management and population health standards for timeliness and accuracy of documentation.
  • Preparation of the individual staff audit findings, documentation of deficiencies as well as developing final staff reports for clinical management and supervisors of the audited resources.
  • Collaborates with clinical management to provide opportunities for improvement regarding patient files and care planning documentation.
  • Educates management and team members on adherence procedures.
  • Creates and manages review process and support tools.
  • Abstracts review related data/information accurately and timely on appropriate review tool by the appropriate means. Accurate and timely submission of all administrative and review related documents to appropriate parties.
  • Performs ongoing reassessment of review process to offer opportunities for process improvement and/or change.
  • Identifies gaps in clinical software assessments and care plans for compliance with accreditation and regulatory standards.
  • Foster positive and professional relationships and act as liaison with internal and external customers to ensure effective working relationships and team building to facilitate the review process.
  • Responsible for attending training, scheduled meetings, and for maintenance and use of current/updated information for review.
  • Maintains patient file confidentiality through proper use of computer passwords, maintenance of secured files, adherence to HIPAA polices.
  • Actively cross-trains to perform other duties of contractual requirements of Strive Health to provide a flexible workforce to meet client/consumer needs.
  • Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities.


Qualifications
Minimum Qualifications

  • Active, unrestricted RN license
  • At least 3 years of experience in documentation, reporting, and auditing in a healthcare or managed care environment.
  • NCQA Case Management accreditation standards and process experience.
  • NCQA Population Health accreditation standards and process experience.
  • Strong clinical assessment and critical thinking skills
  • Excellent verbal and written communication skills
  • Ability to work in a team environment.
  • Flexibility and strong organizational skills needed.
  • Proficiency in Microsoft Office, Adobe Acrobat and internet/web navigation.
  • Business travel up to 15%


Preferred Qualifications

  • Care Management Certification
  • Bachelor's Degree in Nursing or other health-related field required; Master's in Nursing or another health-related field preferred.
  • Will substitute 5 or more years of clinical experience along with an associate degree and RN licensure in place of the bachelor's degree and RN licensure.
  • NCQA Accreditation Survey Patient File presentation experience.
  • Knowledge of the organization of medical records, medical terminology, and disease process
  • Remote experience preferred


Strive Health offers competitive compensation and benefits. An annual performance bonus, determined by company and individual performance, is available for many roles and aligned to Strive Health guidelines. Learn more about our benefits here
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide and work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications . If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • Microsoft AzureServices
    • AxureDesign
    • CanvaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • DocuSignCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • SmartsheetProject Management

An Insider's view of Strive Health

What’s the vibe like in the office?

In the Denver office we do occasional Happy Hours and office lunches. These are a great opportunity to network and connect across departments and spend time with colleagues who are visiting from out of town. It is a nice bonus that our office has incredible 360 views across Denver!

Jane

Director, Talent Development

How do you collaborate with other teams in the company?

Creating strong and trusting relationships through each conversation daily! In my role in Finance, I believe that effective collaboration and communication is crucial to both creating a great work environment and fostering new, strong relationships. Through this collaboration, it will allow Strive to succeed towards achieving our long-term goals.

Nick

Sr. Manager, National Finance

How has your career grown since starting at the company?

My career has grown immensely since starting with Strive Health. I joined the company in an entry level position and was presented with numerous opportunities to grow into more senior technical and managerial roles within my first two years at the company. The culture at Strive Health places an emphasis on personal growth and development.

Sam

Manager, Data Analytics

How do you empower your team to be more creative?

Ownership. A critical part of the team is that people know what they should be working on and what they are accountable for delivering. This gives them a chance to build the rapport with their non-technology counterparts to best understand the business components that relate to their expertise. It’s beautiful to see team members become creative.

Matt

Chief Technology Officer 

What makes someone successful on your team?

Team player, innovative, problem solver, and drive to learn are just a few! The analytics team works closely as a team and across various business units to build innovative and creative solutions to solve complex questions. The team works together to review code, attend learning days, and share ideas from new projects or training.

Leona

Sr. Director, Data Analytics

What are Strive Health Perks + Benefits

Strive Health Benefits Overview

Our Total Rewards program supports our commitment to holistic employee wellness, growth and development, recognition of driving business outcomes, consistency and equity.

Physical Wellbeing
Strive offers insurance aligned with our core value of Care, so your health insurance starts the day you join Strive! We offer a variety of medical and dental plans and one comprehensive vision plan. Full-time Strivers are also provided employer-paid life insurance, short-term disability and long-term disability coverages upon hire. Strivers also have access to our fitness wellbeing platform, Gympass.

Career Wellbeing
All Strivers can leverage annual professional development reimbursements to pursue classes, certifications or conferences. A 10% tuition discount is available through the CSU Global Campus.

Financial Wellbeing
With competitive pay, a 401k employer match and unlimited access to certified financial professionals through Origin Financial, Strivers are empowered to manage their finances and meet their personal goals.

Inner Wellbeing
Your mental health matters! Strivers have access to Headspace, Striver-led meditation sessions, two comprehensive employee-assistance programs and annual wellbeing days off to focus on personal wellbeing. Strive has also pledged to be a stigma-free workplace.

Family & Community Wellbeing
To support life outside of work, Strivers enjoy generous paid time off, including holidays, vacation days, sick days and volunteer days. Strivers have access to paid parental leave (4 weeks), paid birth-giving leave (12 weeks), paid sabbatical leave (4 weeks) and paid living-donor leave (8 weeks). Strive also partners with Carrot Fertility to provide reproductive and adoption support.

Culture
Volunteer in local community
Partners with nonprofits
National Kidney Foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Customized development tracks
Paid industry certifications
Personal development training

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