Sr. Application Support Engineer. Job location: Charlotte, NC. Duties: Resolve & troubleshoot production issues to maintain appl. uptime per SLAs. Take corrective action & resolve appl. system incidents & problems using Java & .Net. Perform & oversee troubleshooting, bug fixing, testing & prod. deployment activities. Prep. tech. designs for modifications & integrations to ORMS/SAS/SPO /PLM/IBM PIM/MDM/JDA Allocation/Legacy Appls. using Java, .Net, Oracle database, & IBM DB2 (AS400) to support business process & requirements. Perform testing & deployment of appls. using Java, .Net, Oracle database, & IBM DB2 (AS400). Prepare & execute unit/system test scripts to verify business logic of newly modified progs. using Java, .Net, Oracle database & IBM DB2 (AS400). Requires: M.S. (or foreign equiv.) in Comp. Sci., Eng. or related field & 3 yrs. exp. in the job offered or 3 yrs. exp. as a Mgr., Eng. or Analyst. We will accept B.S. (or foreign equiv.) & 5 yrs. exp in comp. ind. in lieu of M.S. & 3 yrs. exp. Concurrent exp. must incl.: 3 yrs. exp. with testing & deployment of appls. using Java & .Net. Send resume (no calls) to: Kristen Leggett, Belk, Inc., 2801 W. Tyvola Rd., Charlotte, NC 28217.

Education / Experience Requirements:

Position Contribution Level :

Minimum Education & Experience:
• College or university degree in Information Systems, Computer Science or related field
• 8-10 years of hands-on experience with production support, incident response, bug fixes major and minor enhancements

Preferred Education & Experience:

Knowledge / Skills Requirements:
• Deep technical knowledge in domain specific areas
• Demonstrated ability to quickly learn new programming languages and tools
• Experience with testing tools and testing methodology
• Experienced in technical design of major and minor enhancements, coding and testing the changes and deploying in production
• Ability to learn new applications quickly, and support them in production
• Ability to think on both broad and detailed levels
• Excellent analytical abilities. Demonstrated problem solving skills in complex system environment
• High tolerance for ambiguity matched with desire to organize it
• Strong verbal, written and communication and presentation skills
• Should be a team player, with ability to work in a highly collaborative environment

Physical Requirements:
• Requires sitting at a desk for long periods of time

Reporting Relationships:

Supervisor :

Manager, IT Application Support

Supervises :

Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
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