Job Description The person must be sensitive to the electronic communications access needs for people with disabilities. They will be responsible for conducting comprehensive accessibility analysis on various forms of electronic communications to identify potential barriers and violations with suggested solutions.
This person will also be responsible for developing and implementing test plans, test methodology, test scripts according to JPMC detailed business requirements and assist in designing and ensuring overall integrity of the testing strategy.

• B.S. or Master's Degree in information technology, human computer interaction, or related field considered an advantage. Equivalent experience accepted.
• 7+ years of electronic communications accessibility analysis, design and development experience in large and highly dynamic environments.
• 7+ years of quality assurance or User Acceptance testing experience or Accessibility Testing.
• Experience with JIRA or other test management tools.
• Related assistive technology knowledge and experience with JAWS, NVDA, and/or Window Eyes screen readers.
• Solid knowledge of HTML4 & 5, ARIA, JavaScript, AJAX, Java and .net coding techniques, as well as US ADA, Section 508, and W3C WCAG 2.1 standards.
• Experience documenting test plans, expected test results, actual test results, identifying issues.
• Strong interpersonal and communication (Written and Verbal) skills, and the ability to present ideas, thoughts and information clearly.
• Be well-versed in a variety of common electronic communication accessibility barriers people with hearing, physical, speech, cognitive, and vision disabilities experience.
• Have broad accessibility knowledge in UI development and design experience.
• Be able to suggest testable solutions designed to integrate with a dynamic code base.
• Be capable of conducting comprehensive accessibility testing against the WCAG 2.1 Level A & AA Success Criteria.
• Have excellent project management and organizational skills and be able to work collaboratively and productively with diverse teams and alone.
• Possess a strong communication, critical thinking, and creative problem-solving skills.
• Be able to teach methods & techniques for addressing accessibility barriers in a variety of forums.

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.