Job Description (Posting)

Title: Datacenter Windows / H&F Engineer, working in 24X7 environment in rotating shiftsMandatory H&F Skills Accountable for 24 7 support for overall Infra/ Datacenter (Servers, Storage, Racks etc) Operations. 100% hands-on datacenter management (servers, racks, fiber / copper cablings etc.), Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc. 3-7 years of experience in managing datacenters operations of a large and complex customer. Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services. Handling Incidents / Service Request and adhering to contractual SLAs Coordinating with Various DC Vendors for new projects and Break fixes Supporting Project teams for new installations and decommissioning. Routing DC Monitoring and Maintenance activitiesSoft Skills Flexible, continuous learner, excellent communicator, works well in team environment, appreciates challenge, comfortable and effective working in new areas that require experimentation and rapid problem solving. Requires excellent inter-personal, communication and presentation skills. Emergency communication system support including working with 3rd parties Knowledge of Operational tools like deployment, provisioning, monitoring, performance measurement tools etc. Responsible for analyzing production operations and initiates corrective actions to ensure operational stability and efficient work-flow. Excellent on Process adherence Hands on knowledge on MS Office (Word / Excel / Power Point / Visio etc.)DC Experience questions:Console accessILO/IDrac configs with IP addressesZoomMS suite to include Visio experienceService Now ticketing systemsServer installations (racking/decommissions)Patch panel experience Cross connectsSLA sTeam playerRotating shifts every 2 months 12 hour shifts (Night to Day)Reliable transportationCommunicate clearly on conf. calls and under pressure (1.) To be responsible for providing technical guidance or solutions (2.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity (3.) To do manage client visits and interpret requirements specifically from the point of view of interpretation (4.) TO ensure process compliance in the assigned module, and participate in technical discussionsorreview. (5.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Qualification

B Tech

Skill (Primary)

DWP-FSS-SMART HANDS